TD Canada Trust Branch and ATM

2.5
85 reviews

About

BankATMBusiness Banking ServiceTD Canada Trust
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
550 Highway 7 E, Richmond Hill, ON
L4B3Z4, Canada

Hours

Reviews

2.5
85 reviews
5 stars
24
4 stars
6
3 stars
3
2 stars
5
1 star
47
  • RM
    Ralph Moser
    5 days ago
    1.0
    This has to be the worst branch in the whole country. Can never walk in and not see a line up. Many people sitting in the office and walking around and 2 tellers talking to customers while line ups continue. My last visit to this branch!! Brutal
  • LJ
    LI Jenny
    Dec 17, 2025
    1.0
    ⭐ Extremely poor experience. Strongly not recommended. TD’s system issues are so serious that customers have to be constantly on guard when using basic services. Even e-Transfers sent to newly added recipients can be misdirected to someone with a similar name, which is an unacceptable and dangerous design flaw. On top of that, my account statements were changed from bi-monthly to daily without notice or authorization. I went to the branch three separate times, and each time the staff refused to acknowledge that the system could be at fault, repeatedly insisting that “the system does not make mistakes” and implying the change must have been caused by the customer. The experience at the branch was extremely frustrating. No investigation, no problem-solving—only responsibility-shifting. Staff seemed more focused on protecting themselves than actually helping. Even a simple request to revert the statement back to monthly required repeated explanations, as if basic concerns were not being listened to at all. If you are comfortable with system errors, misdirected transfers, and visiting the bank 4–5 times for the same issue, TD may be for you. Otherwise, avoid.
  • RT
    Ryan Tinafar
    Nov 22, 2025
    1.0
    I wish there was a zero star for this location. I would never come back to do business in this location. They treat you like you are robbing the bank!!!! 🤯🤯🤯
  • FK
    Frankie K
    Nov 18, 2025
    1.0
    9:05 am , no one ready to work yet? Don’t you guys open at 9? 9:06 am, there is a girl walked in after 6 customers waiting. Another guy walked in at 9:10am. The branch manager, Joyce, do u know about this situation?!
  • WW
    Wendy Wong
    Nov 13, 2025
    1.0
    I'm currently at the branch right now with a long lineup. Suddenly I saw the management pull half of the tellers out due to their internal meeting at 3pm. Is the meeting that urgent and need to do immediately? I would assume customer always first priority and if it's only internal meeting. I don't see a reason why need to do it right away with a long customers line up. Very bad management.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust Branch and ATM offers a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.

What are the operating hours of TD Canada Trust Branch and ATM?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.