To help keep our customers and colleagues safe, we have implemented physical distancing guidelines in our branches. We are limiting the number of customers in the branch and your wait time may be longer than normal.
Our first hour of operation is dedicated to serve seniors and other vulnerable populations with urgent in-person banking needs. In Quebec, we are serving these customers during regular branch hours with enhanced support for physical distancing.
We ask that you only visit the branch for matters that require in-person assistance. Please do not visit if you are experiencing symptoms of COVID-19 or have been advised to self-isolate due to exposure to COVID-19 or travel.
If you require in-person assistance for borrowing, investing or other financial advice, please book an appointment online, and we would be pleased to serve you.
Horrible, horrible, horrible! Suddenly changed their policy. Zero customer loyalty now. I was given majorly bad attitude and then reemed out for muttering about their terrible customer service under my breath. Do not use these guys. For exchange services, banking, or anything else. Extremely disrespectful.
And if you just want to exchange cash without an account, you're out of luck.
Frequently Asked Questions About TD Foreign Exchange Centre
What are the operating hours of TD Foreign Exchange Centre in Ottawa?
The TD Foreign Exchange Centre operates Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is the TD Foreign Exchange Centre located?
It is located at 45 O’Connor Street, Ottawa, ON, K1P 1A4, Canada.
What measures has TD Foreign Exchange Centre implemented to ensure customer safety during COVID-19?
They have physical distancing guidelines, limit the number of customers in the branch, dedicate the first hour for seniors and vulnerable populations, and request customers with symptoms or exposure to COVID-19 to avoid visiting in person.
Do I need an appointment for financial advice or borrowing assistance at TD Foreign Exchange Centre?
Yes, for in-person assistance with borrowing, investing, or other financial advice, please book an appointment online.
What currencies does the TD Foreign Exchange Centre offer?
They offer competitive exchange rates on over 50 currencies.
How can I contact TD Foreign Exchange Centre?
You can reach them by phone at +1 613-782-1201.
Are there other TD financial services nearby the Foreign Exchange Centre?
Yes, nearby you can find the TD Canada Trust Branch and ATM, TD Bank, TD Bank Private Banking - Steven Whyte, Rose Lipiec Montoya - TD Financial Planner, and Stephanie Lin - TD Account Manager Small Business.
What public places or shopping centers are near TD Foreign Exchange Centre?
Nearby public places include World Exchange Plaza and Hardy Arcade, which customers may want to visit before or after their visit.
Are there embassies close to the TD Foreign Exchange Centre that visitors might need?
Yes, nearby embassies include the Delegation of European Comms, Taiwan in Canada, and the Embassy of Mexico, useful for travelers or those needing consular services.
Can customers find coffee or parking near TD Foreign Exchange Centre?
Yes, Starbucks for coffee and Parking Indigo Ottawa OT227 at World Exchange Plaza are nearby, providing convenient options for visitors to the centre.