TD Canada Trust Branch and ATM

2.9
94 reviews

About

BankATMBusiness Banking ServiceTD Canada Trust
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.

Details

  • Drive-throughNot available

Location

TD Canada Trust Branch and ATM
2940 Bank St, Ottawa, ON
K1T1N8, Canada

Hours

Reviews

2.9
94 reviews
5 stars
38
4 stars
6
3 stars
3
2 stars
2
1 star
45
  • QA
    Qusai Awad
    Dec 30, 2025
    1.0
    Very slow
  • RR
    Riley Racine
    Dec 18, 2025
    1.0
    Most useless bank ever. Every time I go they can't help. Even by appointment.
  • AB
    Ahmad Bader
    Dec 10, 2025
    1.0
    If I could put less than one star I would but unfortunately I can’t. TD Bank and this specific branch are the worst and all the employees don’t know anything about. They need to educate themselves as to how to deal with customers and to do their jobs because there is no one that’s educated that would treat and work with their customers this way. For the past three months until now, I have had an issue and no one has been able to solve it. I’ve been going back and forth many times with no result. I hope this branch closes.
  • CM
    Cleaning Management
    Dec 3, 2025
    1.0
    Horrible customer service/no management. Makes you rethink who you’re banking with.
  • NK
    Nah_ Kareem
    Nov 14, 2025
    1.0
    My experience with TD Bank has been absolutely awful. The customer service people were unbelievably rude they kept interrupting me every single time I tried to speak. I had zero chance to explain my situation. Whenever I tried to clarify something that was going on behind my back with my account, they wouldn’t listen at all. They just kept cutting me off like my concerns didn’t matter. I requested reimbursement for multiple issues, and all I got was: “You were aware of the account. We can’t help you with that.” No explanation, no effort, nothing. For the last three straight days, I’ve been going into the branch trying to close an account that keeps taking money from me. Every time I visit, they refer me to a phone number. When I call the number, they tell me to visit the branch. Then the branch tells me again to call the number. It’s a ridiculous loop. Finally, when I went back to the branch again, they called the number in front of me, and those people said they can’t help me anymore and that my reimbursement request is denied. The staff were rude, dismissive, and honestly have no idea how to do proper customer service. This has been one of the most frustrating banking experiences of my life. I would not recommend TD Bank to anyone.

Frequently Asked Questions About TD Canada Trust Branch and ATM

What personal and business banking services does TD Canada Trust Branch and ATM offer?

TD Canada Trust Branch and ATM offers a variety of services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.

What are the operating hours of TD Canada Trust Branch and ATM?

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.