Business Details
About
BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Details
- Drive-throughNot available
Location
Hours
Reviews
2.9
88 reviews
5 stars
36
4 stars
6
3 stars
3
2 stars
2
1 star
41
- NKNah_ KareemNov 14, 20251.0My experience with TD Bank has been absolutely awful. The customer service people were unbelievably rude they kept interrupting me every single time I tried to speak. I had zero chance to explain my situation. Whenever I tried to clarify something that was going on behind my back with my account, they wouldn’t listen at all. They just kept cutting me off like my concerns didn’t matter. I requested reimbursement for multiple issues, and all I got was: “You were aware of the account. We can’t help you with that.” No explanation, no effort, nothing. For the last three straight days, I’ve been going into the branch trying to close an account that keeps taking money from me. Every time I visit, they refer me to a phone number. When I call the number, they tell me to visit the branch. Then the branch tells me again to call the number. It’s a ridiculous loop. Finally, when I went back to the branch again, they called the number in front of me, and those people said they can’t help me anymore and that my reimbursement request is denied. The staff were rude, dismissive, and honestly have no idea how to do proper customer service. This has been one of the most frustrating banking experiences of my life. I would not recommend TD Bank to anyone.
- SRSimon RoySep 24, 20251.0No service, waited 15 minutes in line in oblivion. Employees are looking at the clients but nobody is getting served. Scary to think that I get better service at fast food joints than the place managing my money.
- MMMm MmAug 7, 20251.0Only 2 tellers. Line is all the way until the door !! Get more staff. Unacceptable to wait 30min+ to see a teller
- CFCarolyn FarnandJul 4, 20255.0I met with Gurseev and she was patient, kind, and explained everything clearly. This branch is great.
- ABAdam BOct 26, 20231.0Horrible customer service. TD always has the worst trained tellers. The manager was not helpful either, he straight up ignored me!!
Frequently Asked Questions About TD Canada Trust Branch and ATM
What personal and business banking services does TD Canada Trust Branch and ATM offer?
TD Canada Trust Branch and ATM offers a variety of services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.
What are the operating hours of TD Canada Trust Branch and ATM?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Where is TD Canada Trust Branch and ATM located?
It is located at 2940 Bank St, Ottawa, ON, postal code K1T1N8, Canada.
Does TD Canada Trust Branch and ATM offer drive-through services?
No, this branch does not have drive-through services.
How can I schedule an appointment at TD Canada Trust Branch and ATM?
You can schedule an appointment online via the provided booking link on their website or through the TD Canada app.
What languages are supported at the TD Canada Trust Branch and ATM?
The branch supports multiple languages including Arabic, English, Gujarati, Bengali, Hindi, and French.
Are there ATMs near TD Canada Trust Branch and ATM for convenient cash withdrawal?
Yes, besides the TD Canada Trust ATM at the branch, there is also a nearby CIBC ATM for convenient cash withdrawals.
What nearby dining options are available around TD Canada Trust Branch and ATM?
Nearby dining options include A&W, Tim Hortons, Kallisto Greek Restaurant, Popeyes Louisiana Kitchen, and KFC, offering a variety of fast food and restaurant choices.
Can I find beauty and spa services close to TD Canada Trust Branch and ATM?
Yes, there are several beauty and spa services nearby including vibe nails&spa, Nailsbynam, and Blossom Salon Spa, perfect for a relaxing visit before or after banking.
Are there facilities for car maintenance or purchasing vehicles near the bank?
Yes, nearby you can find several automotive businesses such as Ammex Fine Auto, Global Auto Sales, My Fine Auto, Bank Street Motors, and Sami Auto Sale.