From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Bank machine not working. They used to let you into foyer after hours. Now they lock the doors and 20 min in -25degrees Celsius with the bank machine refusing any deposit 19 times in a row.
FN
Francine Nana
Dec 29, 2025
1.0
Je me suis rendue à la succursale TD à deux reprises afin de soumettre mon dossier de demande de carte de crédit. Lors de la première soumission, mon dossier a été placé en statut « pending » sans qu’aucune explication ne me soit fournie, ni qu’aucun suivi ne soit effectué par la banque.
N’ayant reçu aucune communication de votre part, j’ai été contrainte de retourner une seconde fois en succursale, où ma demande a été soumise à nouveau, toujours sans explication claire sur la raison du blocage initial ni sur l’état réel de mon dossier.
Ce manque de transparence, d’information et de suivi m’a causé une perte de temps considérable, une chute brutale de ma cote de crédit, des déplacements inutiles et un stress évitable sans aucune suite favorable. En tant que cliente, je m’attendais à un traitement professionnel, clair et conforme aux standards de service.
AB
Angie Boop
Dec 19, 2025
1.0
I arrived around 5:00 p.m. on Friday. When I entered, couple of employees were engaged in personal conversation, and another staff member had to prompt them to assist us. One employee, a young woman with long, straight, brown hair, was unprofessional throughout the interaction. She was rude, made unnecessary comments, and was unable to assist me without calling a manager. While doing so, she rolled her eyes and stated, “Ugh, I can’t do this,” before walking away without explanation. Another employee had to inform me of what was happening. This behaviour made the experience uncomfortable and unpleasant.
AL
Anthony Liberatore
Dec 17, 2025
1.0
Always opens late
DM
D. M.
Nov 1, 2025
1.0
I never saw slower customer service then at this bank. They don't seem to care. Be ready to spend 1 hour in line.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What services does TD Canada Trust Branch and ATM offer?
TD Canada Trust Branch and ATM provides Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning services for personal and business banking needs.
Where is the TD Canada Trust Branch and ATM located?
It is located at 562 Montreal Rd, Ottawa, ON, K1K0T9, Canada.
What are the business hours of TD Canada Trust Branch and ATM?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Does TD Canada Trust Branch and ATM offer drive-through banking?
No, this branch does not have a drive-through service.
How can I schedule an appointment at TD Canada Trust Branch and ATM?
You can schedule an appointment online via their reservation link at http://td.com/ca/en/personal-banking/book-appointment or use the TD Canada app.
Which languages are supported at TD Canada Trust Branch and ATM?
Services are offered in Punjabi, Hindi, English, and French.
What is the main contact number for TD Canada Trust Branch and ATM?
The main phone number is +1 613-783-6210.
What nearby dining options are available close to TD Canada Trust Branch and ATM?
Nearby dining includes Sham Shawarma (Lebanese), Prince East Shawarma and Grill (Mediterranean), Pho Hoan (Vietnamese), Fishy's Tropical Grill (Caribbean), Swiss Chalet (Canadian comfort food), and Domino's Pizza.
Are there any wellness and beauty services near TD Canada Trust Branch and ATM?
Yes, nearby options include TEAL (massage and chiropractic therapy), First Choice Hair salon, Silver & Gold Beauty Salon, and Hera Beauty wig store.
What other financial or banking services are located near TD Canada Trust Branch and ATM?
Other nearby financial services include TD Bank, TD Canada Trust branches, and the Bitcoin Depot Bitcoin ATM.