Business Details
About
BankATMBusiness Banking Service
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered. This branch is a Help & Advice Centre: a relaxed, informal space where you can have a friendly conversation with a financial specialist – with no appointment necessary.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.6
34 reviews
5 stars
19
4 stars
3
3 stars
1
2 stars0
1 star
11
- LBLisa BourqueJun 13, 20251.0Tried to withdraw money for 3 weeks now (cash) & TD refuses to give me my money. 2 teller's promised me I can take $ out today but bank didn't have my money available! This may become a lawsuit...TD is not being nice about either...giving me attitude! Any suggestions? I am tired of this fight with TD to get my $ back.you. I guess I will need to speak to lawyer?
- ACAlyea ConnellDec 23, 20225.0My fiancé and I just went to the bank to get bank drafts to put pay the down payment for our first home. We were assisted by Chloe Schroeder. SHE IS AMAZING. She was super friendly, asked us about our home, shared her experiences, gave us advice, and of course helped us with the transaction. She was also very patient as I didn’t really know what I was doing. I simply gave her my phone with the info and she took over from there. She is now part of our first home purchase journey and we couldn’t be more grateful. She really made our day. Merry Christmas Chloe :)
- SFShay FletcherNov 14, 20221.0These reviews are not lying. I was going to call the branch manager but what for. Went in for an investment appointment with "Chloe" it started off bad by her telling me I didn't let anyone know I was there (which I did) 15 minutes later I get walked into Chloe's office who was very unprofessional, degrading and continuously cut me off when asking questions about my "small" investments that I was supposed to have the answers to. She was not helpful at all, she would ask a question, then cut me off and degrade me when I am answered. If I knew her answers I wouldn't have made the appointment right? Then she proceeds to tell me my licence is expired, I had to look around to see if I was at service Ontario or TD Bank. Then she still proceeded to ask if they sent out a renewal. Really????? Anyway I wrote way to much, I did finally asked her, her opinion about bettering my investments she asked me how was she supposed to know"she didn't know my lifestyle" my whole day was runied because of this expensive experience.i just walked out. I have been banking for years and I have never come across such a rude, unprofessional person. Avoid this branch like the plauge and take your money elsewhere!
- EMElizabeth ModdisonAug 26, 20175.0Awesome branch! They pay attention to what you need and take the time to get it done. Huge thanks to Tanya for all her hard work.
Frequently Asked Questions About TD Bank – Help & Advice Centre
What are the regular business hours for TD Bank – Help & Advice Centre in Ottawa?
The TD Bank – Help & Advice Centre in Ottawa is open Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Does the TD Bank – Help & Advice Centre have a drive-through service?
No, this TD Bank branch does not have a drive-through service available.
What types of banking services are offered at the TD Bank – Help & Advice Centre?
The branch offers a variety of personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning. It is also a Help & Advice Centre where you can consult with financial specialists without an appointment.
Is it necessary to make an appointment to speak with a financial specialist at this TD Bank branch?
No appointment is necessary. The branch provides a relaxed, informal space for friendly conversations with financial specialists.
What languages are supported at the TD Bank – Help & Advice Centre?
Services are available in English, Persian (Farsi), French, Spanish, Bengali, and Hindi.
How can I book an appointment online at TD Bank – Help & Advice Centre?
You can book an appointment online via the reservation URL: https://www.td.com/ca/en/personal-banking/book-appointment#/appointment-type
Where is the TD Bank – Help & Advice Centre located in Ottawa?
It is located at 2150 Robertson Rd Unit B1, Ottawa, ON K2H 9S1, Canada.
What nearby dining options are available around TD Bank – Help & Advice Centre?
Nearby dining options include Quesada Burritos and Tacos for Mexican cuisine, Mongolian Village Grill with Asian and Mexican dishes, Balista offering Indian and vegetarian fast food, Athens Grill for Greek and Mediterranean food, and Tim Hortons for coffee and casual meals.
Are there nearby ATM and banking services close to this TD Bank branch?
Yes, there is a TD Canada Trust ATM nearby for convenient cash withdrawals and banking services without going inside the branch.
What other services and stores can customers find near the TD Bank – Help & Advice Centre?
Nearby customers can find car rental agencies like Budget Rent A Car and Avis Car Rental, shopping centers such as Robertson Centre and The Outskirts clothing store, healthcare options like Appletree Medical Group, and wellness services at Elysian Wellness Centre.