Business Details
About
BankATMBusiness Banking ServiceTD Canada Trust
From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered. This branch is a Help & Advice Centre: a relaxed, informal space where you can have a friendly conversation with a financial specialist – with no appointment necessary.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.5
35 reviews
5 stars
19
4 stars
3
3 stars
1
2 stars0
1 star
12
- JZJ ZebNov 20, 20251.0Very disappointed with the branch manager, Zoe Li, to say the least. The matter has now been referred for investigation.
- EWEd WikenJul 27, 20215.0Had a lot of friendly and helpful assistance from Safinaz. Another very good TD employee.
- JBJoe BlowJun 13, 20191.0Don't work with Joshua Faigan. Dishonest, horrible at communicating and keeping you in the loop. does not answer emails or telephone calls. I had to call the Branch manager several times, who had to force him to take my calls. He tries to push the Banks agenda rather than giving you options for you to choose what you want. He had 1.5 month to get me a mortgage before the closing date and failed to do so, he was extremely resistant to give me or lower variable rates altogether. He bought as much time as possible to push me into a fixed rate to the point I could not get a variable rate on time to meet the closing date. This was a very stressful experience and will never deal with these ppl again. I tried talking to Rejine Verdon (the Branch Manager) but all she could do is get me in touch with Joshua. Update 2020/04/22 I managed to work with another Advisor Stephanie Melbourne who was great at listening to what I wanted and set me up with a variable rate at which today I am pleased to have taken. I now understand why Mr. Faigan want to push that fixed rate onto me. The above rating is my experience with Mr. Faigan. Working with Stephanie was a great experience
- HHHoan Vu HuynhOct 10, 20175.0Almost gave up on TD after 30 years after so many bad questionable services at other branch. However, Tanya Laughlin at the Bell Corners branch, showed me that good customer service that still possible. Honest, caring, and informative. Awesome.
Frequently Asked Questions About TD Bank – Help & Advice Centre
What are the regular business hours for TD Bank – Help & Advice Centre in Ottawa?
The TD Bank – Help & Advice Centre in Ottawa is open Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Does the TD Bank – Help & Advice Centre have a drive-through service?
No, this TD Bank branch does not have a drive-through service available.
What types of banking services are offered at the TD Bank – Help & Advice Centre?
The branch offers a variety of personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning. It is also a Help & Advice Centre where you can consult with financial specialists without an appointment.
Is it necessary to make an appointment to speak with a financial specialist at this TD Bank branch?
No appointment is necessary. The branch provides a relaxed, informal space for friendly conversations with financial specialists.
What languages are supported at the TD Bank – Help & Advice Centre?
Services are available in English, Persian (Farsi), French, Spanish, Bengali, and Hindi.
How can I book an appointment online at TD Bank – Help & Advice Centre?
You can book an appointment online via the reservation URL: https://www.td.com/ca/en/personal-banking/book-appointment#/appointment-type
Where is the TD Bank – Help & Advice Centre located in Ottawa?
It is located at 2150 Robertson Rd Unit B1, Ottawa, ON K2H 9S1, Canada.
What nearby dining options are available around TD Bank – Help & Advice Centre?
Nearby dining options include Quesada Burritos and Tacos for Mexican cuisine, Mongolian Village Grill with Asian and Mexican dishes, Balista offering Indian and vegetarian fast food, Athens Grill for Greek and Mediterranean food, and Tim Hortons for coffee and casual meals.
Are there nearby ATM and banking services close to this TD Bank branch?
Yes, there is a TD Canada Trust ATM nearby for convenient cash withdrawals and banking services without going inside the branch.
What other services and stores can customers find near the TD Bank – Help & Advice Centre?
Nearby customers can find car rental agencies like Budget Rent A Car and Avis Car Rental, shopping centers such as Robertson Centre and The Outskirts clothing store, healthcare options like Appletree Medical Group, and wellness services at Elysian Wellness Centre.