From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Thirty minutes to deposit three cheques customers’ time deserves more respect.
Visited the branch at 9:05 AM to deposit three business cheques. With six staff present, it still took nearly 30 minutes to process a simple deposit — handled by a trainee teller and eventually completed with the manager’s help.
I fully support employee training, but customers shouldn’t feel like the training material. When I asked how much longer it would take, the manager’s response was flat and dismissive — no courtesy, no acknowledgment.
A simple “thank you for your patience” would’ve shown some respect. TD talks a lot about respect — hopefully that includes respecting customers’ time too.
I am visiting this branch for more than a decade, I will go here back again expecting respect for my time too and better service before I decide to take my business banking else where.
MM
Michelle
Oct 4, 2025
5.0
I got problem in retrieving my bank statements in August 2025 from TD apps , however it keeps on giving 2024 ones…. I told a TD staff in person about my issue. Her name is Selena. She helped me to request paper bank statements which will take 2 business days, but I have to fly tomorrow and I need such statements to my insurance company for some reason. Selena found a way to solve my problem. she’s very friendly and sincere, and very smart to find solutions. Her help is greatly appreciated! 🥰
JL
Jasmine Lu
Sep 23, 2025
1.0
Terrible experience at this TD branch. The wait time is always very long, and the staff are consistently unfriendly and impolite. On top of that, this branch limits cash withdrawals to only $3,500, while other branches allow $5,000. Very inconvenient and disappointing service compared to other TD locations.
NP
Naghmeh Parto
Sep 23, 2025
1.0
We came here to at 12 pm on a Tuesday and had to wait for over half an hour for a teller. There were only 2 tellers and the line was all the way to the door. The rest of staff were sitting in their offices with no one there. The teller manager sat and drank his coffee while we all waited.
RF
Roger Fung
Sep 15, 2025
1.0
Waiting 45 mins to make a deposit. During this time only 3 customers were served while others just stood there. Also during In that time 3-4 ppl left the line to left in frustration. The other reviews are right. Go elsewhere
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services does TD Canada Trust Branch and ATM at 9600 McCowan Rd offer?
TD Canada Trust offers a variety of personal and business banking services including chequing & savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning.
What are the operating hours of TD Canada Trust Branch and ATM in Markham?
The branch is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.
Does TD Canada Trust Branch and ATM offer appointment scheduling?
Yes, you can schedule an appointment online via their booking link or through the TD Canada app.
Which languages are supported at TD Canada Trust Branch and ATM in Markham?
The branch supports English, Mandarin (cmn), and Cantonese (yue) languages.
What is the contact number for the TD Canada Trust Branch and ATM at 9600 McCowan Rd?
You can reach the branch by phone at +1 905-927-1716 or by fax at +1 905-927-1723.
Is there a drive-through service at this TD Canada Trust branch?
No, the TD Canada Trust Branch and ATM at 9600 McCowan Rd does not have a drive-through service.
What nearby dining options can customers visit around the TD Canada Trust Branch and ATM?
Nearby restaurants include Babu Catering (Sri Lankan/Indian), Church Texas Chicken (fast food), Kim Dinh Vietnamese Restaurant, Pizza Pizza, Subway, Dickey's Barbecue Pit, and Fortune Villa (Chinese cuisine).
Are there any coffee shops near the TD Canada Trust Branch and ATM where customers can relax?
Yes, customers can visit nearby coffee shops such as Second Cup and Tim Hortons for coffee and snacks.
What local services are available near the TD Canada Trust branch for everyday needs?
Shoppers Drug Mart for pharmacy and convenience needs, Circle K convenience store and gas station, FreshCo supermarket, and Canada Post for postal services are nearby.
Are there any educational or community services near the TD Canada Trust Branch in Markham?
Yes, nearby you'll find Virtual High School, Kumon Math and Reading Centre, Safari Kid Markham preschool, and the Grand Rose Senior Culture and Sports Association providing community support.