From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Yesterday on my way home from work I decided to drop in to resolve a simple matter which required a financial advisors assistance.
While waiting in line I noticed a very angry customer, which should have been my omen to leave.
Usually I resolve the same matter a few times a year at my home branch without issue and within a matter of minutes.
The financial advisor here incorrectly instructed me to send my funds to the wrong account. Then, instead of attempting to help me, she gave me a TD number to call.
I was on the phone for a hour and a half, getting transferred 6 times, trying to resolve this issue myself.
To be clear, this issue would not have happened had the financial advisor properly identified the correct account.
Further, she was very rude and dismissive. She told me to leave her office as she had other work to attend to.
Due to her neglect my funds are now inaccessible for up to SIX WEEKS.
Thank you OlgaLu Diaz, for causing a headache and wasting my time (January 8, 2026).
I understand that mistakes happen. What I’m upset about is your complete lack of effort to resolve the mistake and your complete lack of customer service skills.
This was NOT a legendary service. This branch left me feeling like the employees don’t care about the customers nor what happens to the money they are trusted to manage.
If any regional managers would like to discussing my experience here, I would be more then happy to provide in great detail my entire experience.
KA
Kylie Amanda
Oct 17, 2025
5.0
I've been a TD customer for 20 something years and today was my first time at this branch- I wish I had come sooner! I had the pleasure of working with Jeremy. Although I didn't walk in with an appointment, he spent his time during his lunch break to help me with some difficult tasks that other advisors weren't able to help me with. What a wonderful experience. Thank you so much Jeremy! Your dedication to your career and your clients really shows!
Frequently Asked Questions About TD Canada Trust Branch and ATM
What banking services does TD Canada Trust Branch and ATM offer?
TD Canada Trust provides Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning for both personal and business banking needs.
What are the operating hours for this TD Canada Trust Branch?
The branch is open Monday to Friday from 9:30 AM to 5:30 PM and closed on weekends.
Where is the TD Canada Trust Branch located?
It is located at 3030 Colonel Talbot Rd, London, ON, N6P0B3, Canada.
Does this TD Canada Trust Branch have a drive-through service?
No, this branch does not have a drive-through facility.
How can I schedule an appointment at this TD Canada Trust Branch?
You can schedule an appointment online via their website or through the provided booking links.
What language is primarily spoken at this TD Canada Trust Branch?
English is the primary language spoken at this branch.
Are there financial planners near the TD Canada Trust Branch on Colonel Talbot Rd?
Yes, there are several TD Financial Planners nearby including Tony Vukadin, Michael Pek, Kathryn Marshman, Bob Oldham, Michael Lanteigne, Kimberly Cooper, and Ryan Lanaus to assist with your financial planning needs.
What dining options are available near the TD Canada Trust Branch?
Nearby dining options include Dolcetto, an Italian restaurant and bar, and Tim Hortons, a coffee shop and restaurant, both convenient for customers during their visit.
Are there any fitness centers close to the TD Canada Trust Branch?
Yes, Talbot Goodlife and GoodLife Fitness London Talbot Village gyms are nearby, offering fitness and supplement options for health-conscious customers.
What other services can I find near TD Canada Trust on Colonel Talbot Rd?
In the vicinity, customers can access medical services like Southwood Dental Studio, PureSkin Dermatology, London Lambeth Family Medicine Clinic, and pharmacies such as Shoppers Drug Mart, as well as stores like Southwood Crossing shopping center and No Frills grocery store.