From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Terrible staff behavior ever. First, I came in to ask for an appointment with a young South Asian female staff member sitting in the left chair (around 5:30pm, December 1st). While conversation, she did not even look me in the eye when talking, and sometimes stared at me as if she did not welcome me at all. I feel like she wants me to go away quickly.
And here is the interesting part, when I'm choosing the schedule to visit, she always presses "don't be late, OK!!", which sounds really unprofessional and rude, literally. I wonder if I am talking to my parent or my boss. Well, if I am unfortunately to be late, I will inform you nicely, miss; not as impolitely as you did.
Second, when I decide to change the schedule because I don't want to have an appointment with her, that makes her have to re-enter the phone number. She stared and said, "Phone number again?" Wow, that's how you were taught in high school?
Overall, this is one of the most shocking experiences when stepping into a Bank facility. Hope the manager would do something.
HR
Hassan Roumeh
Nov 10, 2025
1.0
TD Pioneer park ,This department is extremely bad. The employees, especially the female staff, including the branch manager, show no respect for customers. Do they think the bank is their private property? I will not return to this branch and I am considering changing my account to another bank.
TM
Tyler Micher
Oct 15, 2025
1.0
Highly suggest avoiding this branch
AJ
asif jiwani
Mar 29, 2022
5.0
Wonderful experience for our morgtage solution at this location.
Maria is the best, she provide us the great proffesional assistance for all our need, with all her knowledge and sincerity.
Very happy with our first TD experience.
MH
Miho Hashida
Aug 23, 2017
3.0
Employee was friendly and kind too. I hope open hours will be long on Monday to Wednesday. Because, until 6pm is little bit early.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services are offered at TD Canada Trust Branch and ATM in Kitchener?
TD Canada Trust offers chequing and savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning for personal and business banking needs.
What are the operating hours for TD Canada Trust Branch and ATM on weekdays?
Monday to Wednesday, the branch is open from 9 AM to 6 PM; on Thursday and Friday, it operates from 9 AM to 8 PM.
Is the TD Canada Trust Branch and ATM open on weekends?
Yes, it is open on Saturdays from 9 AM to 4 PM but closed on Sundays.
Where is the TD Canada Trust Branch and ATM located in Kitchener?
It is located at 123 Pioneer Drive, Unit 101, Kitchener, ON, postal code N2P2A3, Canada.
Are there options to schedule an appointment at TD Canada Trust Branch and ATM?
Yes, customers can schedule an appointment online through their booking page to ensure timely service.
Does the TD Canada Trust Branch and ATM have a drive-through service?
No, this location does not have a drive-through facility.
What languages are supported at the TD Canada Trust Branch and ATM in Kitchener?
The branch offers services in Punjabi, Urdu, English, and Hindi.
What nearby restaurants can customers visit before or after banking at TD Canada Trust?
Nearby dining options include Ming’s Dinasty Chinese Cuisine, Eggsmart for breakfast and burgers, Bento Sushi, and Meltwich Food Co. for sandwiches and burgers.
Are there any nearby retail or pharmacy stores close to TD Canada Trust Branch?
Yes, customers can visit Shoppers Drug Mart, Beauty Boutique by Shoppers Drug Mart, Joe Fresh clothing store, and The Mobile Shop for mobile phones.
How can nearby health services complement a visit to TD Canada Trust in Kitchener?
Nearby health services such as Vanderbeek Ron chiropractor, Dr. Andrew Tsandelis dentist, Dronyk Health Clinic, South Kitchener Dentistry, and Wilson Health Services provide convenient options for health and wellness needs around your banking visit.