From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Can’t review as a zero or minus star which is unfortunate because those would be an accurate review
MO
Michelle Otoo
Sep 17, 2025
1.0
I had such a mixed experience with this branch for many years but kept giving them chances. Unfortunately, once my advisor Christine was promoted, all professionalism and customer care left along with her. This bank has left me stranded in another country with no communication or help on how to access my funds. They've made many empty promises to help and provide updates yet ignore all calls and emails. The branch manager, Jack, as mentioned by other reviewers, was not helpful at all even though the issue was initiated by his employees. Such a disappointment but will now have to begin the process of removing my ties to this branch and TD overall. I don't wish what I've experienced here on anyone.
KS
Katia Sinchenko
Aug 23, 2025
1.0
Was coming to pick my card for a month, every week. They told me it wasn’t ready yet up until the day I was said it was sent back because I didn’t pick it up
JP
Julia Padou
Mar 28, 2023
5.0
I always have a hit and miss experience with this branch, and many times I considered flat out rating it low like others have. The tellers are always super nice, but I’ve only dealt with the branch with their financial advisors (hence the bad experience because depending on whom you get, they can be either extremely knowledgeable or…not; and the “not” can cause a lot of headaches).
My last experience is the reason for this 5*. Leona Yang helped me with some massively difficult paperwork and she was amazing throughout, followed up on time and made sure everything was processed urgently. If you’re looking for knowledgeable, great customer service, efficient, courteous… Leona is who you need. Thank you again Leona!!!
RC
Rob Carter
Apr 29, 2021
5.0
Have been handling business deposits at this branch for about 2 years now. Always friendly service from the tellers!
Pandemic protocols are excellent, social distancing markings and such are clearly marked out and easy to follow.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What services does TD Canada Trust Branch and ATM offer?
TD Canada Trust provides a variety of personal and business banking services including Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning.
What are the branch hours for TD Canada Trust in Kanata?
The branch is open Monday, Tuesday, and Friday from 9:00 AM to 6:00 PM; Wednesday and Thursday from 9:00 AM to 8:00 PM; Saturday from 9:00 AM to 4:00 PM; and closed on Sunday.
Can I schedule an appointment at this TD Canada Trust branch online?
Yes, you can schedule an appointment online via their booking page linked on their website or through the provided reservation URL.
Does the TD Canada Trust Branch and ATM have a drive-through service?
No, this TD Canada Trust branch does not have a drive-through service.
What languages are supported at the TD Canada Trust Kanata branch?
The branch offers services in English and Mandarin.
Where is the TD Canada Trust branch located in Kanata?
It is located at 457 Hazeldean Rd, Unit 28, Kanata, ON K2L1V1, Canada.
Are there any nearby ATM locations to the TD Canada Trust branch in Kanata?
Yes, there is a TD Canada Trust ATM located nearby for convenient cash withdrawals.
Which nearby dining options are available around the TD Canada Trust branch?
Nearby dining options include Pi-Rho Grill, Pita Pit, Popeyes, Taco Bell Canada, and Greek On Wheels, perfect for grabbing a meal before or after your visit.
Can I find a coffee shop close to the TD Canada Trust Kanata branch?
Yes, Starbucks Canada is located nearby, ideal for enjoying coffee during your visit or while waiting for appointments.
Are there any nearby services that could complement a visit to the TD Canada Trust branch?
Yes, nearby services include Olivia Lewis - TD Investment Specialist, SellOffVacations.com travel services, Hazeldean Family Dental Centre, and Tony's Place Hairstylists for various professional needs.