TD Canada Trust Branch and ATM

Reviews

• VB

  Vasu Bhatia

  Sep 13, 2025
  1.0
  The manager is very rude!
• AC

  amduct ca

  Aug 23, 2025
  5.0
  Cooper was professional & courteous while handling my transaction with ample safety protocols to go with which I tremendously appreciated! This level of service is why I continue to bank with TD for my personal & business needs. Keep up the stellar work Cooper & TD Markland Team!
• AA

  AITO AA

  Aug 20, 2025
  1.0
  Walking into TD Bank that day was like walking straight into a nightmare I couldn’t wake up from. All I wanted—a simple, straightforward three-month bank statement—turned into a circus act of humiliation. From the very first second, this lady wasn’t just unhelpful—she seemed determined to make my life harder. She demanded my ID. Fine—I handed her my driver’s license without hesitation. She sent a code. No problem—I verified it instantly. But then, the moment her eyes landed on the size of my savings, the entire tone shifted. Suddenly I wasn’t a valued customer anymore—I was a suspect. She started interrogating me about my job as if I were sitting in a courtroom on trial for crimes I never committed. And when I thought reason might prevail, I asked for her boss. Big mistake. Instead of restoring order, the boss stood behind her like a cheerleader, claiming she was “just doing her job.” Doing her job? Really? Since when does requesting a bank statement feel like applying for top-secret government clearance? I came in with ID, I verified the code—what’s next, an interview panel, a background check, or maybe a sworn oath in front of a judge? I’ve been banking all my life—I know what’s normal. What I experienced here was not normal. I wasted nearly 30 minutes of my time being treated like an intruder instead of a customer. The whole thing was insulting, humiliating, and flat-out racist. Let’s not sugarcoat it: this wasn’t professionalism—it was discrimination. And honestly, the way she behaved? Illiterate, unprofessional, and absolutely unfit to serve the public. If TD Bank isn’t happy serving people of color, then let’s stop pretending. Say it clearly, because we do have options. And believe me, we’ll take our money where we’re treated with dignity, not suspicion.
• SK

  S K

  Aug 10, 2025
  5.0
  One of better td bank locations around. Always had great experience and customer service
• AT

  Aliesha Tia

  Jul 3, 2025
  2.0
  I've been going to this bank for 11+ years and there has been more than a few times where the staff is just NOT professional and VERY rude. I experienced this again today where the staff was rushing me out of the door and impatient with their service towards me. As someone who has worked in customer service YOU SHOULD treat EVERY client in front of you as priority UNTIL they are COMPLETELY SERVICED. STOP hiring people that have no sense of customer service unless you as a company are willing to train them in CUSTOMER RELATIONSHIP MANAGEMENT.. For this, this location receives 2 stars.

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