From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Very poor customer service.
One of the new tellers, she speaks and deals with customers in a very disrespectful and unprofessional way. Her attitude is completely inappropriate and does not represent the level of service expected from TD Bank. They really need to review how their staff treat customers.
SB
Sami Baki
Oct 16, 2025
1.0
About two or three weeks ago I went to the bank to do a deposit mind you I’ve been dealing with this Bank for the last 25 years. I love the bank. I love the management and the staff. They are super friendly and they know how to deal with the customers. So the incident happened when I went to deposit a cheque and I noticed a new teller. She’s on training because I can see the manager trying to guide her so after the manager left And she she’s alone on the station she looked at me as if she’s asking me to come and when I went there, she said oh I’m not ready. I said OK I thought you called me. . So when my turn came her friend the station beside her a new young guy with the fuzzy hair. He said I really don’t appreciate the way you talked to my friend . I said why what did I say to your colleague all I said to her I thought you’re calling me he said yeah, but you are rude and I really don’t wanna serve you and then I said I’m rude. I don’t think you should be working in this bank if this is the way you talk to the customers so what he did he walked away refusing to help me out in front of the management and the management did nothing . The manager took me to the office and I told her my side of the story and I asked her to review the tape to see what kind of employee she has. The bank promised me to do investigation and get back to me, but I didn’t I didn’t hear back from the bank about anything so to be honest I’m very disappointed with this bank. I never seen someone talk to customer like that and he still working at the bank.
LP
landi paco
Oct 6, 2025
1.0
this bank is the stupidest bank ever I saw . I don’t understand. I’m going there to get money and they said to me we don’t have money on stock. What the hell is that if the bank doesn’t have money, imagine us.
MR
mohan r
Jul 9, 2025
5.0
For last few years my go to bank. Very friendly staff , even though I annoyed them because of td precious metals delay due to Canada Day ( might be ). I'm a Indian guy , as racism at core right now but this place is like home / core friendly. I give them 10 stars if I can. Ty So much
SN
Slavko Nedev
Jun 20, 2025
5.0
An excellent experience with the staff at this branch. Juliana was amazing in assisting my mother after she lost her card
Frequently Asked Questions About TD Canada Trust Branch and ATM
What types of banking services does TD Canada Trust Branch and ATM offer?
TD Canada Trust Branch and ATM offers personal and business banking needs including chequing & savings accounts, credit cards, mortgages, loans, lines of credit, and retirement planning.
Where is TD Canada Trust Branch and ATM located?
It is located at 801 O'Connor Drive, East York, ON, M4B2S7, Canada.
What are the operating hours of TD Canada Trust Branch and ATM?
The branch is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
How can I book an appointment at TD Canada Trust Branch and ATM?
You can schedule an appointment online via the provided booking link or through the TD Canada app available on the Apple App Store.
Does TD Canada Trust Branch and ATM have a drive-through service?
No, this branch does not have a drive-through service.
What languages are supported at TD Canada Trust Branch and ATM?
Services are available in English, Spanish, Persian (Farsi), Greek, Swahili, and Afrikaans.
What nearby places can I visit before or after my visit to TD Canada Trust Branch and ATM?
You can visit nearby places such as O’Connor-Parkview landmark, Rise and Dine Eatery for breakfast or brunch, or Shoppers Drug Mart for pharmacy and convenience items.
Are there other banking options close to TD Canada Trust Branch and ATM?
Yes, nearby banks include TD Bank, RBC Royal Bank ATM, and Scotiabank for additional banking services.
Where can I find financial specialists near TD Canada Trust Branch and ATM?
Nearby financial specialists include Alex Lipnitskii - TD Investment Specialist and Ramy Ibrahim - TD Mobile Mortgage Specialist for investment and mortgage services.
How can nearby locations enhance my visit to TD Canada Trust Branch and ATM?
After banking at TD Canada Trust, you can enjoy a meal at Jawny Bakers Restaurant or grab a treat at Scoops and Shakes ice cream shop, both located nearby.