From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Called to inquire about my mortgage renewal, was told that if I went in to the branch, that they could give better interest rates than what I was seeing online. So, I made an appointment. Went in on November 27, and met with Diane. She was completely unorganized and unhelpful. I had to probe her with questions to get answers. She had nothing set up, aside from interest rates for different terms. Nothing ready to compare what payments would be, etc. Then she failed to mention that the rates are actually worse in person. I’m glad I was paying attention and called her out on that. Then she stated that yes, they are always better online… So, okay, total waste of time going in. Maturity date is December 1. I specifically asked “so, we are good to renew online, as long as it’s before December 1st?” Diane said yes. I go to renew online this morning, and I see that the system has already automatically renewed for a term that I did not choose! I am so stressed and upset. This is unacceptable and had better be resolved and switched to the term that my husband and I wanted to choose at the rate given online. Having to now wait to call, as TD only opens at 10am on Saturday, and it looks like I won’t even be able to speak with anyone at the branch, since it’s showing “Closed” on Saturday and Sunday.
Update— I spent over an hour on the phone, getting transferred all over. I was told I can switch, but I have to wait until January 1. That’s not going to fly with me. Right around Christmas, and having to pay 8% on my mortgage is a huge difference. So, it was escalated to a manager. The manager then had to escalate it to customer care, and someone will be calling me by Tuesday apparently… TD had better make this right. I was not informed it needed to be renewed during a weekday if the renewal date falls on a weekend.
Customer Care contacted me on Monday, and the representative was wonderful, and rectified all of the issues. So, very relieved about that. However, none of this should have occurred to begin with. Leaving my review at one star since the actual branch caused all of this mess.
AJ
Arthur J
Feb 7, 2023
1.0
Extremely disappointed! It's the same feeling every time i go there. Thinking of switching over to CIBC.
PR
Phillip Rutledge
Sep 10, 2022
4.0
TD Canada Trust has a convenient ATM within the bank and separated from the bank so that it can be open 24 hours. The machine offers ample choices of fund denominations. It works very well.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What services does TD Canada Trust Branch and ATM in Belle River offer?
TD Canada Trust offers a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit, as well as Retirement Planning for personal and business banking needs.
Where is TD Canada Trust Branch and ATM located in Belle River?
The branch is located at 380 Notre Dame St, Belle River, ON, N0R1A0, Canada.
What are the operating hours of TD Canada Trust Branch and ATM in Belle River?
The branch is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment at the TD Canada Trust Branch and ATM in Belle River?
You can schedule an appointment online through their reservation URL or the TD Canada app available on the Apple App Store.
Does the Belle River TD Canada Trust branch have a drive-through service?
No, the branch does not offer a drive-through service.
What languages are supported at the TD Canada Trust Branch and ATM in Belle River?
The branch supports English, Croatian (hrv), and Hindi (hin).
What is the main phone number to contact TD Canada Trust Branch and ATM in Belle River?
You can reach the branch at +1 519-728-1317.
Are there other TD financial services nearby the Belle River branch?
Yes, nearby you can find Shayla Barker Klaczko - TD Financial Planner and another TD Bank with ATM and financial services.
What dining options are near TD Canada Trust Branch and ATM in Belle River?
Nearby dining includes Pizza Hut, The Beer Store, Charcoal Pit, Belle River Charcoal Pit, and Subway, offering a variety of restaurant and fast food options.
What other convenience and shopping locations are near TD Canada Trust Branch in Belle River?
Nearby you can visit Your Independent Grocer, Pet Valu, LCBO, Top Dollar Bargain Centre, One Stop Video & Convenience, Pharmaprix, and Shoppers Drug Mart for groceries, pet supplies, liquor, discount items, pharmacy, and convenience needs.