About
BankATMSavings and Loan AssociationBusiness Banking Service
Your Hometown Business Bank. Regent Bank is built for business by business owners. Call Regent Bank today we can help you grow your business.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
4.6
190 reviews
5 stars
170
4 stars
3
3 stars1
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the bank's exceptional customer service, highlighting the friendliness and helpfulness of staff members like Teresa Mendez and Ben.
Community Focus
Customers appreciated the bank's commitment to the community and personal service, often feeling treated like family rather than just a number.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding issues with account management and perceived discrimination.
Leadership
The leadership at Regent Bank, particularly CEO Sean Kouplen, received commendations for fostering a caring and supportive banking environment.
Online Banking Issues
Several customers expressed frustration with the online banking system, citing technical problems and lack of support.
- ESEric SinghOct 29, 20255.0Ben is the best! Very kind and walked me through everything. 10/10 customer service
- CMCassie MichelleOct 24, 20253.0Online banking app isn’t working and I was supposed to get paid today. I called and they told me they can’t even tell me my balance because the entire system is down. Of course it’s Friday so if it isn’t resolved today I’m SOL for the weekend.
- SCSteven CrowOct 22, 20255.0They truly care about their customers unlike the faceless big banks!!
- ZKZulkar KhanOct 6, 20251.0I don’t know there is one old women work for teller who is always rude with me for anything but rest of them is nice. I always try to be nice with her to get nice back. I believe she is short temper and can’t control her anger. I explain to manager but he supports her. She doesn’t have good customer service or it might be my problem. I believe any argument/ problem can resolve with nice conversation which is called professional customer service. It makes me feel down.
- ASAshley SmithAug 28, 20251.0How can Regent Bank have a VP Director of HISPANIC BANKING yet their director Teresa Mendez be okay, with the pursuit of her community with social media post about her own policial views. Her clients are being affected and showing no empathy of the situation that is going on is giving Regent Bank a really bad image. Have a little more consideration of your clients. The clients that you help everyday are being affected ,have a little empathy “Director of HISPANIC banking” you can’t have a title like that when you don’t care about your Hispanic clients.
Frequently Asked Questions About Regent Bank
What are the regular lobby hours for Regent Bank?
Regent Bank's lobby is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
When is the drive-thru at Regent Bank available?
The drive-thru is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Is Regent Bank open on public holidays?
Regent Bank is closed on several holidays including May 26, June 19, July 4, September 1, October 13, November 11, November 27, and December 25, 2025.
Does Regent Bank require appointments for visits?
No, Regent Bank does not require appointments for customers visiting the bank.
What products and services does Regent Bank offer?
Regent Bank offers checking and savings accounts, money market accounts, CDs, personal loans, home mortgages and equity loans, auto and student loans, business loans, online banking, debit cards, safe deposit boxes, and more.
Where is Regent Bank located?
Regent Bank is located at 7136 S. Yale Ave., Suite 100, Tulsa, OK 74136, USA.
How can I contact Regent Bank?
You can call Regent Bank at +1 918-488-0788 or toll-free at +1 877-488-4790, or email clientservice@bankregent.com.
Where can I download Regent Bank's mobile app?
The Regent Bank mobile app is available for download on the Android Google Play Store and the Apple iOS App Store.
What nearby real estate agents can I find near Regent Bank?
Nearby real estate agents include Acrisure Title of Oklahoma, Amy McReynolds Realtor Oklahoma, Rossi Shae - Realtor, and At Home Rental Management.
What businesses near Regent Bank can assist with roofing and building supplies?
The LifeTime Roofing OK and Hardworking Roofing and Construction LLC are nearby options for roofing and building supplies.
Are there financial service providers near Regent Bank that I might consider?
Yes, nearby financial service providers include Benefit Authority- Financial Support, ERICH Credit Consultants, LLC, Healthcare Private Bank, and Michael Trupia - COUNTRY Financial.