Regent Bank

4.6
190 reviews

About

BankATMSavings and Loan AssociationBusiness Banking Service
Your Hometown Business Bank. Regent Bank is built for business by business owners. Call Regent Bank today we can help you grow your business.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Regent Bank
7136 S. Yale Ave., Tulsa, OK
74136, United States

Hours

Reviews

4.6
190 reviews
5 stars
170
4 stars
3
3 stars
1
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the bank's exceptional customer service, highlighting the friendly and helpful staff.

Community Focus

The bank is recognized for its strong community involvement and support, particularly for small businesses and the Hispanic community.

Leadership

Customers appreciate the approachable and caring leadership, which contributes to a positive banking experience.

Racial Issues

Some reviews raised concerns about instances of perceived racism and unprofessional behavior from certain staff members.

Online Banking Issues

Several customers reported problems with the online banking system, including account access and functionality.
  • ES
    Eric Singh
    Oct 29, 2025
    5.0
    Ben is the best! Very kind and walked me through everything. 10/10 customer service
  • CM
    Cassie Michelle
    Oct 24, 2025
    3.0
    Online banking app isn’t working and I was supposed to get paid today. I called and they told me they can’t even tell me my balance because the entire system is down. Of course it’s Friday so if it isn’t resolved today I’m SOL for the weekend.
  • SC
    Steven Crow
    Oct 22, 2025
    5.0
    They truly care about their customers unlike the faceless big banks!!
  • ZK
    Zulkar Khan
    Oct 6, 2025
    1.0
    I don’t know there is one old women work for teller who is always rude with me for anything but rest of them is nice. I always try to be nice with her to get nice back. I believe she is short temper and can’t control her anger. I explain to manager but he supports her. She doesn’t have good customer service or it might be my problem. I believe any argument/ problem can resolve with nice conversation which is called professional customer service. It makes me feel down.
  • AS
    Ashley Smith
    Aug 28, 2025
    1.0
    How can Regent Bank have a VP Director of HISPANIC BANKING yet their director Teresa Mendez be okay, with the pursuit of her community with social media post about her own policial views. Her clients are being affected and showing no empathy of the situation that is going on is giving Regent Bank a really bad image. Have a little more consideration of your clients. The clients that you help everyday are being affected ,have a little empathy “Director of HISPANIC banking” you can’t have a title like that when you don’t care about your Hispanic clients.

Frequently Asked Questions About Regent Bank

What are the regular lobby hours for Regent Bank?

Regent Bank's lobby is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

When is the drive-thru at Regent Bank available?

The drive-thru is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on Saturdays and Sundays.