Prosperity Bank

Reviews

• DW

  Don Webb

  Nov 9, 2023
  5.0
  I have made some very unusual requests repeatedly here and was always accommodated. They have heard my ideas an climbed on board for my financial success every time. There are rules, but within these rules Prosperity Bank has always shared my creativity and vigor for the benefits of sound banking and calculated risk mitigation. They know how to do what I need to get financially done and look for ways to make my financial dreams a reality. I am a huge fan of this bank and its wonderful staff - top to bottom. Thank you for your consistent performance, Prosperity.
• JB

  Jimmie Broyles

  Sep 19, 2023
  1.0
  I went thru the drive thru ATM and withdrew $200. I needed a couple $5 bills so went inside and asked for change for one $20. The teller asked if I had an account there, I said no. She then said I can't help you unless you are a customer. After a lil polite back and forth conversation i said technically I am a customer since I paid a $3 service charge to use the ATM. She said she'd have to ask the manager. After discussion with the manager she came back and said sorry I cannot help you unless you have an account. Horrible "non" customer service.
• KW

  Ken Windle

  Jan 14, 2023
  1.0
  These people are driven by greed, well ok, in all fairness, they are a bank. I presented a check on one of their customers on three occasions. It would not clear. When it finally cleared they changed me 1.5% to cash it. I was afraid to take it to my bank and deposit it and have it not clear by the time it navigated the system. I was stuck and they knew it. Do not do business with these people.

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