American Airlines Federal Credit Union

Reviews

• DB

  D'India Britt

  Sep 3, 2025
  5.0
  Yuliya If you’re looking for an elegant, knowledgeable, professional on all sides to assist you in managing your bank account, add a joint owner, or even close an account. Yuliya Bradley is the member service representative to go to.
• EW

  Echota West

  Jul 7, 2022
  1.0
  5 4 3 2 1 3.7 (3) Reviews Sort by Most relevant Newest Highest Lowest Echota West 22 reviews·5 photos just now NEW Apparently, this is a "cashless" bank. I was given a check from their establishment from a person who holds an account with them, and when I tried to cash it, they informed me "we do not give cash". The person that wrote me the check was … More Queen Rinda Local Guide·201 reviews·88 photos a year ago What a misleading website!! I completed an auto loan request with this company and the system asks if you're a member in which I said no (I'm a member at a different credit union). It PROCEEDS to allow you to complete an auto loan … More 1 Ally Cruz Local Guide·6 reviews·1 photo a year ago Amazing loan and share rates! I also love their online/mobile banking. 1 Monica Boyce 4 reviews a month ago All By owner All Add a photo From American Airlines Federal Credit Union "Founded in 1936, American Airlines Federal Credit Union serves current and retired employees of American Airlines, their family members and people who work in the air transportation industry. As a not-for-profit, full-service financial cooperative,... More Details Accessibility Wheelchair accessible parking lot Update this place Echota West 22 reviews·5 photos just now NEW Apparently, this is a "cashless" bank. I was given a check from their establishment from a person who holds an account with them, and when I tried to cash it, they informed me "we do not give cash". The person that wrote me the check was livid and will be closing his account with them by tomorrow, because what is the point on a bank if they are "cashless". I could see if I walked into their bank with a Chase check and tried to cash it, because it was not written from their bank, but if one of their account holders writes a check to a person, they should cash it, because it is the will of their account holder. I assumed that maybe the teller was just being rude and didn't want to do her job, so I called a little after I left and spoke to another person. Company policy is that "they are cashless". So, if you're considering opening an account with these imbeciles, you may want to rethink it.
• SD

  Sarah Delosier

  Mar 24, 2021
  1.0
  I am very disappointed with this Credit Union. I used the mobile app to deposit a check. The mobile app accepted but I received a letter stating it was rejected because it was unable to read the name on the check. I went inside the branch to deposit the check, it was accepted. Then I received a letter that it was rejected because it was a duplicate. When speaking with the agent over the phone I was advised that this was my fault. So now I have to get another check from the company issued out the check because AA Credit union fail to admit their wrong. I thought a banking institute is suppose to protect you from things like this. All I can do is shake my head and move on.
• RR

  Rodney

  Nov 16, 2020
  1.0
  Experienced staff, meaning they have been there over 5 years, struggle to handle simple withdrawals. Double Double check any transaction
• LH

  Lenore Hoffman

  Nov 20, 2019
  5.0
  Great credit union. Everyone is super nice

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