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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I walked in with a promotional $500 and a $20K check to open a new checking account. Because the offer was extended to my husband and not me they could not honor it. Same address and I have a better credit rating! They turned my $ away....never again Key Bank.
TW
Todd Wendt
Oct 19, 2018
5.0
Easy and friendly to deal with. The manager, Bill went the extra mile for me when Mom passed away and placed an order for free checks so her bills could be paid and it was all handled with one call.
ST
Scott Thornton
Apr 30, 2017
5.0
BEST BANK EVER!!!
MT
Matt Thompson
Jan 30, 2017
1.0
In November 2016, I visited this branch with my new wife to add her name to my checking account and have a debit card issued in her name. Simple enough task, I thought. But not for this branch. They seemed to sit on it for about 6 weeks before I involved a manager. She followed up, dutifully enough, however I had to answer questions that had already been covered. Then it was another couple weeks before I received a debit card in the mail. Imagine my surprise when I discovered my wife's name misspelled on the card. So, I visited the branch to have them correct their problem. According to their "bank rules", my wife has to come in personally, presumably to provide the same information for the THIRD TIME. How hard could it possibly be to spell a name correctly ? I hate to imagine if I ever have to request a wire transfer from this branch !!!
What are the regular opening hours for KeyBank's Westlake branch?
KeyBank in Westlake is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does this KeyBank location offer drive-through banking services?
Yes, this KeyBank branch has drive-through services available during their regular hours: Monday to Thursday from 9:00 AM to 4:30 PM, Friday until 6:00 PM, and Saturday until 1:00 PM.
Is KeyBank closed on any holidays?
Yes, KeyBank Westlake branch is closed on November 11, 2025; November 27, 2025; and December 25, 2025.
How can I book an appointment for banking services at KeyBank Westlake?
You can schedule an appointment online through their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010106&fs=1&appointmentTypeGroupId=banking&ch=yext
What financial products and services are offered by KeyBank?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
What services can I access at the KeyBank Westlake branch?
Services include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Where is KeyBank Westlake located?
The branch is located at 29900 Detroit Rd, Westlake, Ohio, 44145, United States.
What nearby restaurants are close to KeyBank Westlake where I could grab a meal?
Nearby eateries include Chipotle Mexican Grill for Tex-Mex, Jimmy John's for sandwiches, Arashi Japan for sushi, and Wendy's for fast food burgers. These are convenient options to enjoy before or after your bank visit.
Are there any nearby retail or shopping centers near KeyBank Westlake?
Yes, West Bay Plaza is a nearby shopping center offering various retail options, ideal for customers who want to shop around when visiting the area.
What other financial institutions are located near KeyBank Westlake?
Several banks close by include US Bank, U.S. Bank ATM locations, and Fidelity Investments, providing alternative financial services in the vicinity.