First National Bank

4.0
8 reviews

About

Bank
First National Bank (FNB) Westlake provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Westlake location today.

Location

First National Bank
30105 Detroit Rd., Westlake, OH
44145, United States

Hours

Reviews

4.0
8 reviews
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  • HB
    Hailey Bailey
    Jul 8, 2025
    1.0
    Westlake Branch has two managers, Aura and Mike. Both which are horrible individuals. They talk about all their customers and act fake right in their face. I’m a customer and I’ve heard them while inside one day, them talking about an older woman who just walked out. Aura barely knows what’s she’s doing, gave me nothing but issues during an application process. Had a nasty attitude during every call. I would never bank here again. I’ll take my business to Lakewood where Tina is absolutely amazing.
  • CH
    Chris Hites
    May 1, 2024
    1.0
    I got a business line of credit through this bank and have had nothing but problems . I have had the loan for months and have Never received a statement. Finally after four months of late fees, they told me it was a coding issue and will be resolved. I’m not holding my breath. Then I asked to set up auto pay and they originally said I could not because I do not have an account at this bank. So I had to either use snail mail or come in every month to pay. After months of complaining and doing this they finally told me I could do auto pay from my checking account. I filled out the paperwork and gave them a voided check. I wanted to pay More than the monthly fee so I could pay it off sooner. They called me the next day telling me this was not possible. Since I don’t have an account with them, I can only pay the minimum amount. I find this to be truly ridiculous. I have called the customer service department to be passed around like a hockey puck. Still no answer. I will Never do business with this bank again or recommend them.
  • JS
    John Schuld
    Aug 2, 2022
    5.0
    Never have to worry about waiting, fast in, fast out, easy parking, the tellers are very experienced. Very clean, modern looking facility.
  • PP
    Petros Perperidis
    Jun 17, 2021
    5.0
    My wife and I had the pleasure of working with Timothy Atkinson to purchase our home. If you want someone who will work tirelessly for you and make your buying experience exceptional, then give him a call. He answered every question, even on Sundays and every step in the process was well communicated with Tim and his entire team.

Frequently Asked Questions About First National Bank

What are the regular operating hours of First National Bank branch in Westlake, OH?

The bank is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at First National Bank in Westlake?

Drive-through hours match the regular branch hours: Monday to Thursday 9:00 AM to 4:30 PM, Friday 9:00 AM to 5:00 PM, and Saturday 9:00 AM to 12:00 PM, closed on Sundays.