Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.6
14 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star
8
- SFShook Family3 days ago5.0Kevin, the branch manager, and the tellers are all extremely helpful and polite. We have had consistently great service at this branch.
- KPKrishna Poudyel6 days ago5.0Took my mom for a notary about 2 month ago and they got it taken care of it so quickly. I remember I had to wait in line for hours at different bank. It truly was a convenient for us. Thank you for your service.
- PJPaul JohnstonNov 4, 20235.0I was just doing a quick Google search to see the hours for Saturday and noticed such a low rating. I don't get that one bit because this branch has always been amazing. So, I just wanted to leave a good review to boost the rating. Be kind to the workers, just because you don't understand something doesn't mean they're doing something wrong.
- MMMr. MoverNov 22, 20191.0This bank is the worst! The keybank app never works and cant keep up with my account!
- KSKristen StewartAug 10, 20181.0Absolutely no help at this branch. I had fraud on my account and the person who "helped" did absolutely nothing she said she was going to do. I am STILL waiting for a new debit card in the mail and getting the run around. Terrible branch with UNHELPFUL people
Frequently Asked Questions About KeyBank
What are the regular banking hours for KeyBank in West Chester, OH?
KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank West Chester have drive-through banking, and what are its hours?
Yes, the KeyBank location offers drive-through service from 9:00 AM to 5:00 PM Monday through Thursday, 9:00 AM to 6:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. It is closed Sundays.
Is KeyBank West Chester open on holidays?
KeyBank is closed on major holidays including November 11, November 27, and December 25, 2025.
What types of banking products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank West Chester?
You can schedule an appointment by visiting their online reservation page at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010192&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the contact information for KeyBank West Chester?
You can reach KeyBank West Chester by phone at +1 513-591-4960 or via email at OH0192_Keycenter@KeyBank.com.
Are there any coffee shops near KeyBank West Chester where customers can relax before or after banking?
Yes, nearby coffee shops include Starbucks and Crimson Cup Coffee Shop, which are great spots to relax before or after visiting KeyBank.
What fitness centers are located near KeyBank West Chester for customers interested in health and wellness?
Nearby fitness options include West Chester Fit Body Boot Camp, Ideal Fitness, and SPENGA West Chester, which offer gym and specialized fitness classes.
Are there any dining options close to KeyBank West Chester?
Yes, there are several nearby dining options such as Pizza Twist (pizza and tacos), New China (Chinese and Asian cuisine), Chipotle Mexican Grill (Tex-Mex), and Elaine's Tea Room (bakery).
Is KeyBank West Chester a member of any federal banking associations?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender, demonstrating its federally insured status and fair housing compliance.