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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Kevin, the branch manager, and the tellers are all extremely helpful and polite. We have had consistently great service at this branch.
KP
Krishna Poudyel
Nov 18, 2025
5.0
Took my mom for a notary about 2 month ago and they got it taken care of it so quickly. I remember I had to wait in line for hours at different bank. It truly was a convenient for us. Thank you for your service.
SW
Shai Wright
May 16, 2025
1.0
Posted a mobile check they put a hold on it and said the funds won’t be available for a whole week
RK
Rob Kozlowski
Apr 1, 2020
1.0
The worst. After dealing with three tellers, I demanded my stuff back. Wouldn't cash a check written on THEIR without charging for it. Getting my company to discontinue account.
MJ
Mary Johnson
Oct 26, 2017
4.0
Every time I visit this branch the staff is friendly and they go out of their way to make sure I'm happy with my banking! My only complaint is that there aren't more locations around where I live! :)
What are the regular banking hours for KeyBank in West Chester, OH?
KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank West Chester have drive-through banking, and what are its hours?
Yes, the KeyBank location offers drive-through service from 9:00 AM to 5:00 PM Monday through Thursday, 9:00 AM to 6:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. It is closed Sundays.
Is KeyBank West Chester open on holidays?
KeyBank is closed on major holidays including November 11, November 27, and December 25, 2025.
What types of banking products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank West Chester?
You can schedule an appointment by visiting their online reservation page at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010192&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the contact information for KeyBank West Chester?
You can reach KeyBank West Chester by phone at +1 513-591-4960 or via email at OH0192_Keycenter@KeyBank.com.
Are there any coffee shops near KeyBank West Chester where customers can relax before or after banking?
Yes, nearby coffee shops include Starbucks and Crimson Cup Coffee Shop, which are great spots to relax before or after visiting KeyBank.
What fitness centers are located near KeyBank West Chester for customers interested in health and wellness?
Nearby fitness options include West Chester Fit Body Boot Camp, Ideal Fitness, and SPENGA West Chester, which offer gym and specialized fitness classes.
Are there any dining options close to KeyBank West Chester?
Yes, there are several nearby dining options such as Pizza Twist (pizza and tacos), New China (Chinese and Asian cuisine), Chipotle Mexican Grill (Tex-Mex), and Elaine's Tea Room (bakery).
Is KeyBank West Chester a member of any federal banking associations?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender, demonstrating its federally insured status and fair housing compliance.