KeyBank

2.8
12 reviews
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Business Details

205 E National Rd, Vandalia, OH
45377, United States
(937) 898-1551
https://www.key.com/locations/OH/Vandalia/BRCH01010385/205-E-National-Rd
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
205 E National Rd, Vandalia, OH
45377, United States

Hours

Reviews

2.8
12 reviews
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1 star
6
  • AS
    adam schwab
    Apr 10, 2025
    1.0
    The process of obtaining a preapproval letter for a loan has been incredibly frustrating. I lost the opportunity to purchase a property due to what I believe is a lack of understanding and poor communication from the loan officer, Thomas Flory. I was misinformed about the required documents, with different information provided at each step instead of being asked for everything upfront. There were also false promises about the timeline. It has now been two weeks, and I still don’t have a preapproval letter, despite being told it would take just a week. Now, he can't even give me an estimate on how long it will take for the underwriters to complete their part. This experience makes me seriously question whether I should close my accounts and take my business elsewhere.
  • DP
    Derek Pursell
    Aug 28, 2023
    1.0
    I came into town to help my mom move and KeyBank has been very unprofessional and has pushed the closing date back twice due to them being unprepared. If you must go through them, if you get Thomas Flory as your Loan Officer, request a change immediately cause your timetable will not be followed and he will tell you your time is not important. He has specifically stated "Well I'm sorry things just aren't going your way Michelle." in a very condensending tone. Would not recommend this location for home selling/purchasing.
  • SR
    Shawn Ramsey
    Nov 16, 2019
    1.0
    1 star goes hand in hand with their customer care and service. I quit banking with them years ago, however my father still does for his company. His company has had an account there since the early 1970s and you'd think they'd do what they could to do right by his company but they seem none too interested. I believe Key Bank should be investigated for shady practices and banking methods.If you want a bank that charges you astronomical fees every time you turn around Key is the place to suit your wants and needs. However for most people they'll cause nothing but headaches. There are too many other banking options in Vandalia and beyond that serve customers far better.
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Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank in Vandalia, OH?

KeyBank in Vandalia is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank in Vandalia offer drive-through services?

Yes, the drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.