KeyBank

3.3
19 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
2185 Warrensville Center Rd, University Heights, OH
44118, United States

Hours

Reviews

3.3
19 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
0
1 star
7
  • GT
    Grennetta Taylor
    Aug 26, 2025
    5.0
    Always friendly greeting. Fast service.
  • KW
    K Williams
    Feb 3, 2023
    1.0
    The lady with the accent, that usually sits at the far left, thinks everything is suspicious and asks me lots of questions every time I come in there. She needs to realize that people have different bank accounts. I am depositing money because this is not my main bank account and my main is a digital bank where I can’t make deposits. That’s why there’s no money in it.I barely use this account. Yes I have a source of income. I’m not poor. Even if I was poor you’re allowed to have a bank account and make deposits when you’re poor. Yes I have income though. And my bills have been paid. Why this was a question mark to her is pretty weird. Is that a requirement? No so why ask and embarrass someone. What if I was poor? So the solution would be to embarrass me? The fact that she tried to put me on blast in front of everybody like I’m broke is crazy. 3rd time with her. I, have, another, bank, account. Hello? I hope she finds her little giggles from this review. Since she found it funny that my account had $2 in it. I keep that in there to keep it open in case I need to deposit money and access it digitally. Happy black history month.
  • AK
    Ami Kim
    Sep 22, 2018
    5.0
    Great, fast, informative service with people that care!
  • CK
    Chet Kener
    Nov 23, 2017
    5.0
    I've been coming to this branch for years and never had any issues. The lines have never been very long and the staff has been great! I've had many things notarized with only a quick flash of my key card and enjoyed some nice conversations while going through that process. This KeyBank branch reflects well on the company and I look forward to staying with this bank for many years to come!

Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank at 2185 Warrensville Center Rd in University Heights?

KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does the KeyBank branch offer drive-through banking services?

No, this KeyBank location does not have drive-through banking services.