KeyBank

3.3
19 reviews
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Business Details

2185 Warrensville Center Rd, University Heights, OH
44118, United States
(216) 691-3222
https://www.key.com/locations/OH/UniversityHeights/BRCH01010068/2185-Warrensville-Center-Rd
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
2185 Warrensville Center Rd, University Heights, OH
44118, United States

Hours

Reviews

3.3
19 reviews
5 stars
9
4 stars
2
3 stars
1
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0
1 star
7
  • GT
    Grennetta Taylor
    Aug 26, 2025
    5.0
    Always friendly greeting. Fast service.
  • CB
    Charles Boone
    Nov 23, 2024
    5.0
    I went to this key bank twice and bank tell was extremely nice I did not get the Chance to ask her however I am very proud customer of the bank overall
  • KW
    K Williams
    Feb 3, 2023
    1.0
    The lady with the accent, that usually sits at the far left, thinks everything is suspicious and asks me lots of questions every time I come in there. She needs to realize that people have different bank accounts. I am depositing money because this is not my main bank account and my main is a digital bank where I can’t make deposits. That’s why there’s no money in it.I barely use this account. Yes I have a source of income. I’m not poor. Even if I was poor you’re allowed to have a bank account and make deposits when you’re poor. Yes I have income though. And my bills have been paid. Why this was a question mark to her is pretty weird. Is that a requirement? No so why ask and embarrass someone. What if I was poor? So the solution would be to embarrass me? The fact that she tried to put me on blast in front of everybody like I’m broke is crazy. 3rd time with her. I, have, another, bank, account. Hello? I hope she finds her little giggles from this review. Since she found it funny that my account had $2 in it. I keep that in there to keep it open in case I need to deposit money and access it digitally. Happy black history month.
  • RT
    Regina Tucker
    Nov 22, 2022
    1.0
    Really bad experience with the branch manager Jason McGee he was very rude and short with me when I came to get some paperwork notarized. I will not be returning to this location although the tellers are extremely pleasant the branch manager wasn’t pleasant or helpful
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Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank at 2185 Warrensville Center Rd in University Heights?

KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does the KeyBank branch offer drive-through banking services?

No, this KeyBank location does not have drive-through banking services.