KeyBank

2.6
25 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
3030 Secor Rd, Toledo, OH
43606, United States

Hours

Reviews

2.6
25 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
4
1 star
12
  • DW
    Dean Walkin
    Dec 1, 2025
    1.0
    On two different occasions, two different tellers grabbed my phone when i presented a note containing my account information. What is management teaching these people? Management then tried to make excuses for them and stonewalled me when i asked for their names. Who knows what else these people will do with your money and information. Stay away from this branch.
  • JH
    Jennifer Hernandez
    Nov 14, 2025
    5.0
    This branch has gone above and beyond for us twice through an auto loan/payoff process.
  • LC
    Lynne Carroll
    Sep 10, 2025
    1.0
    Brittany and Warren, are horrible! they did not listen, Brittany could not even come over and introduce herself, could not even be bothered I was the only one in the bank that morning. Warren couldn't be bothered either. Trust me when Dennis was there it was a lot different. Somebody's going to be getting educational training, you should never treat customers the way you did me last Thursday. Telling me that my attorney's check was bad. I was so upset that I had called my payroll attorney from Suri and Glimstad, and have her call the banker at Talmadge Road. Thank God for Ryan over on Talmadge Road. And thank God for my payroll attorney. What you two put me through last Thursday caused me to go into a complete panic attack. You should be ashamed of yourself. And I'm not afraid to voice this loud and proud. And I also called and lodged a complaint against both of you! Because my attorney's check is good.! TAKE MY WORD FOR IT, BANK OVER ON TALMADGE ROAD, IN TOLEDO OHIO AND YOU'LL THANK ME FOR IT LATER. THE MOST WONDERFUL GROUP OF PEOPLE EVER!
  • IW
    IESHA WATKINS
    Jul 19, 2024
    1.0
    I banked with key bank for many years until I came into this bank last January and dealt with an employee who discriminated against me. I reported the complaint to key bank, they never reached back out to. I had audio recording of her making remarks against my race. She accused me of fraud when I went for help because my account had been comprised. The automatic system flagged the fraud from another party. Bank anywhere but Key.
  • GA
    Greg Adams
    Nov 19, 2022
    1.0
    I have done business with Key Bank for a few years without a single issue until recently. The branch manager will straight face lie to you, key bank customer service will straight lie to you , the corporate people will straight lie to you !!!!! One tells you one thing, another tells you the exact opposite...So now they played their game, and lost ! I move to a Reputable Bank !

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank at 3030 Secor Rd, Toledo?

KeyBank is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.

Does KeyBank offer drive-through services, and if so, what are the hours?

Yes, KeyBank offers drive-through services Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.