Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.0
23 reviews
5 stars
10
4 stars
1
3 stars
2
2 stars0
1 star
10
- JAJosh AndersonJul 9, 20241.0Rude, poor customer service.
- CWCassandra WaickmanJul 9, 20241.0What kind of bank doesn’t do a change order? After asking “is it for a legal reason or just this bank can’t do change orders?” I got told “it’s just key bank.” I wasn’t a member of key bank and now I certainly won’t be nor will I recommend it since it clearly doesn’t care about gaining customers either.
- ZEZim's wife for everNov 7, 20215.0Friendly workers and clean environment
- CPChristina PavloskiOct 3, 20171.0Edit/Update 10/2018: Not a single person in this branch is on the same page. I've gotten the run around from Key in general with their AWFUL customer service support line, constantly being told something different by EVERY employee associated with Key. After visiting this branch a few times to pay my auto loan I was told I could come in and pay on the due date with a debit card from a different bank, ended up not being true and was the icing on the cake for me leading to posting this review, which I should've done long ago. Horrendous bank, would not recommend to anyone. Stay away. **THIS BRANCH IS THE WORST BRANCH EVER. They can't even do an address change right, they put my accounts under an address THAT ISN'T EVEN MINE. After having SO many problems with Keybank and this branch specifically I have removed my accounts from Keybank altogether, what a horrible experience all over. How can you feel secure with a bank holding your money if they can't tell you 1 single thing right? Keybank is the worst bank around now, I tried them out because my parents used them years ago and they surely aren't the same. The customer gets penalized because the employee can't do anything right, it's totally unfair. Stay away from Key and ESPECIALLY this particular office!**
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Strongsville, OH?
KeyBank in Strongsville is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does KeyBank offer drive-through banking services and what are its drive-through hours?
Yes, KeyBank offers drive-through banking services. Drive-through hours are Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.
Is KeyBank open on major holidays?
KeyBank is closed on major holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment at KeyBank in Strongsville?
You can schedule a banking appointment online via KeyBank's appointment scheduling link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010028&fs=1&appointmentTypeGroupId=banking&ch=yext
What types of banking products and services does the Strongsville KeyBank branch offer?
The branch offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investments, online/mobile banking, ATMs, safe deposit boxes, and investment services.
Where is KeyBank located in Strongsville, Ohio?
KeyBank is located at 17333 Southpark Center, Strongsville, OH 44136, USA.
What are some nearby restaurants around KeyBank where I can grab a meal before or after my banking visit?
Nearby dining options include LongHorn Steakhouse, Red Lobster, Frullati Cafe, and The Rail - Strongsville. These provide a variety of cuisine options close to KeyBank's location.
Are there retail shopping options near KeyBank in Strongsville?
Yes, nearby retail stores include Journeys, Finish Line (including one inside Macy's), Bloom Clothing Company, Buckle, Kohl's, and Sephora for clothing, shoes, and beauty products.
What other financial institutions are located near the Strongsville KeyBank branch?
You can find another bank nearby, PNC, which also offers ATM and financial services.
How can I contact KeyBank Strongsville by phone or email?
You can reach KeyBank Strongsville at the main phone number +1 440-846-4523 or by email at OH0028_Keycenter@KeyBank.com. An alternate phone and fax number is also available at +1 440-846-4540.