KeyBank

2.3
10 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
4461 Mayfield Rd, South Euclid, OH
44121, United States

Hours

Reviews

2.3
10 reviews
5 stars
2
4 stars
1
3 stars
1
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0
1 star
6
  • SW
    Steven Winkler
    Apr 12, 2024
    1.0
    Would not let me make a wire out of my own account.
  • MB
    maya boyce
    Aug 18, 2022
    1.0
    They do not fix and issue , i’ve talked to many people about an issue i’ve been having for months . They act like they can’t transfer me to corporate then i’m getting told 10 different answers on why they haven’t started or fixed my issue . If you have key bank DO NOT BANK WITH THEM , they are theives and will give you any excuse on why the problem can’t get fix when it definitely can get fixed they just choose to be lazy and not do their work
  • SH
    Supensri Ann Holzheimer
    Jun 24, 2022
    1.0
    Terrible customer service, I never posted anything negative before. It seems like this branch doesn’t have any capable workers. If I ask something they don’t know, instead of finding the answers for me, they told me they were too busy to answer my questions, they had to put me on hold and answered other calls.They put me in the long wait until I had to give up and hung up the phone. I had more bad experiences but that was years ago, I thought they might have had some improvement. I was wrong.
  • WB
    warren bradford
    Jun 29, 2019
    1.0
    This is the worst bank ever
  • EK
    Elvonsha Knowlton
    Feb 2, 2018
    1.0
    ATM ate over $200 and I wasn't able to do anything about it. I needed that money for the next day. They kept sending me in circles, then I had to wait over an hour on the phone to discuss my dispute. I feel like if something happens at a branch's atm. They should be able to compensate you inside the branch.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in South Euclid, OH?

KeyBank is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does KeyBank have a drive-through service at this location?

No, this KeyBank branch does not offer drive-through services and is closed for drive-through every day of the week.