KeyBank

2.0
4 reviews
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Business Details

28200 Miles Rd Unit A, Solon, OH
44139, United States
(440) 349-8380
https://www.key.com/locations/oh/solon/BRCH01010198/28200-miles-road-ste-a
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
28200 Miles Rd Unit A, Solon, OH
44139, United States

Hours

Reviews

2.0
4 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • TT
    T T
    Apr 14, 2021
    1.0
    Terrible customer service. I try to avoid going inside of branches as much as possible however I had restrictions on a new account and Key did not inform me. I am unable to deposit or withdraw money. The teller was suppose to call me to resolve the matter however I have left several messages and have yet to receive a response. Key customer service hotline is no help either. I have checks I need to deposit as well as incoming deposits all being put on hold because of lack of communication. I just want to close my account and take my business elsewhere.
  • KR
    Kevin Ramdhan
    Jan 26, 2019
    1.0
    Amy Lovejoy is an absolutely terrible branch manager. Two weeks ago my sister called her about her account being closed. Amy notified her that she had to make a phone call and it would probably take a day or two but she will get back to my sister in a couple of days. It’s been a couple of WEEKS and still no call from Amy. What makes it worse is that that same week after a few days, my sister called to speak with Amy and was told that she was with a customer and that she would give a call as soon as possible and no call up til this date. Clearly as a branch manager, Amy doesn’t care or value her customers and personally I believe that she shouldn’t even be a branch manager with such poor customer service!!!!
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Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Solon, OH?

KeyBank in Solon, OH is open Monday through Thursday from 9:00 AM to 4:30 PM, Fridays until 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.

Does KeyBank in Solon have a drive-through service?

Yes, the drive-through at KeyBank in Solon operates Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.