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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
15 reviews
5 stars
9
4 stars0
3 stars0
2 stars
1
1 star
5
- SWscott wolfeSep 27, 20255.0everybody is very helpful and kind , great key branch
- BBBenJun 26, 20251.0Came here twice to open a checking account, and twice I have been told there is no staff available as they are all out and won't be back for a few hours. Both times they told me to come back hours later, or within the next few days. I guess everyone is getting a salary, but no one is actually working here.
- TVTorrance VaughanJan 5, 20211.0Without any type of notice, my account was closed at this branch the day before Christmas Eve. I had to wait a week to get my paper checks from my job and now I must wait until I file my taxes for 2020 to update my account info with irs and recive further stimulus payments. Honestly don't understand why I couldn't have received a phone call or email even...
- DFDave FateOct 24, 20181.0When calling it is difficult to reach a human. Customer service is very poor. Problems do not get resolved in the customers favor, and service fees for no reason are ridiculously implimented.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Sheffield Village?
KeyBank is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Does KeyBank offer drive-through banking services and what are the drive-through hours?
Yes, KeyBank offers a drive-through banking service open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Is KeyBank open on major holidays?
KeyBank is closed on major holidays including November 11, November 27, and December 25, 2025.
What products and services does KeyBank offer?
KeyBank offers products including checking and savings accounts, CDs, loans, credit cards, and investments. Services include ATMs, online/mobile banking, relationship rewards, safe deposit boxes, and investment services.
Where is KeyBank located in Sheffield Village, OH?
KeyBank is located at 5290 Detroit Rd, Sheffield Village, OH 44035, United States.
How can I schedule an appointment with KeyBank?
You can schedule an appointment online via the reservation link provided by KeyBank's scheduling service.
What nearby dining options can I visit before or after visiting KeyBank?
Nearby dining options include Donatos Pizza, McDonald's, Arby's, Pizza Hut, Cracker Barrel Old Country Store, Burger King, Chipotle Mexican Grill, and Starbucks, offering a variety of fast food, pizza, café, and Tex-Mex cuisine.
Are there other banks or ATMs near KeyBank Sheffield Village?
Yes, nearby financial services include First National Bank ATM, Huntington Bank, Chase, and LibertyX Bitcoin ATM for your banking and ATM needs.
What nearby healthcare services are available near KeyBank?
Nearby healthcare services include Mercy Health - Sheffield Colon and Rectal Surgery, Mercy Health - Sheffield Endocrinology, Mercy Health - Sheffield Village Surgery and Gastroenterology, SVS Vision Optical Centers, and BELTONE HEARING CARE CENTER.
What are some useful nearby services around KeyBank for shipping or automotive needs?
Services near KeyBank include The UPS Store 5974 for printing and shipping, AutoZone and Quickchange for automotive parts and repair, as well as gas stations like BP and Speedway.