KeyBank

2.4
16 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
2532 Columbus Ave, Sandusky, OH
44870, United States

Hours

Reviews

2.4
16 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
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1 star
8
  • FE
    Fulya Eren
    Aug 5, 2025
    2.0
    The bank teller I was dealing with was very professional and kind and tried her best. However the branch manager is clueless about what is going on in her branch. Her team is saying something, she says something else without even listening to them or even understanding what is going on. On top of that she is extremely rude. Not the best bank branch I have seen.
  • SA
    Sam Ahner
    Sep 1, 2021
    5.0
    So friendly and efficient!
  • JH
    Jamie Hickman
    Mar 20, 2021
    5.0
    Its been nothing but perfect doing business with them
  • BB
    BETH BEATTY
    Sep 26, 2018
    1.0
    I totally agree with the previous comment. I too would give a zero rating. Trying to settle a trust account for almost one month. All the legal documents were provided. Key then put a hold on the account causing several checks to bounce, including one to the attorney. When I spoke with the manager he had no answer and was completely lost on what to do. He asked for documents which I had previously provided, but he insisted I was wrong, and Key did not have those documents. Jorge was fantastic to work with and did the best he could with the poor advice he was given by his supervisors. A month later it appears the matter has been resolved, if the bank checks don't bounce. But I still have to return to sign a document? Very stressful ordeal. It should be noted 2 other banks were able to close the accounts with the same legal paperwork in 3 days.
  • NS
    Nicholas Sharp
    Feb 21, 2018
    1.0
    Received a large check from work and they decided to put a 5 day hold on it, for being out of my range of normal deposits, even though I deposited a check 2 months earlier for a larger amount and there was no hold at all. Now I'm going to have multiple overdrafts and bounced checks that I'm sure they won't cover. Thanks a lot Key Bank

Frequently Asked Questions About KeyBank

What are the general business hours for KeyBank in Sandusky, OH?

KeyBank in Sandusky, OH operates Monday through Thursday from 9:00 AM to 4:30 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does the Sandusky KeyBank location offer drive-through services and when are they available?

Yes, this KeyBank location offers drive-through services from Monday to Thursday between 9:00 AM and 4:30 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM.