KeyBank

3.0
13 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
8609 Owenfield Dr, Powell, OH
43065, United States

Hours

Reviews

3.0
13 reviews
5 stars
6
4 stars
0
3 stars
1
2 stars
0
1 star
6
  • CM
    Connie Morris
    Nov 2, 2025
    1.0
    When my friend’s son passed away and we went to Key Bank to close his accounts, submitting the death certificate and the administrator signed by the judge for release of his funds. Well the judge’s signature wasn’t proof enough, so they had to send the paperwork to their “Document Committee!” That was unacceptable!! Legally, they were suppose to release the funds, and yet we had to wait 6 weeks! Other banks in Powell and Delaware was cordial and professional when we closed his accounts.We had a horrible experience during a time when we were grieving the unexpected loss. Sad!!!
  • NB
    Nancy Brewer
    Sep 26, 2025
    5.0
    This location might be best in central Ohio. The manager and his team go out of their way and do what they say the are going to do.
  • KE
    Kyle E
    Sep 6, 2025
    5.0
    The lady who helped us was very friendly. Glad we left Huntington.
  • SL
    Sadek Enterprise LLC
    Apr 24, 2024
    5.0
    Mr. Looney the Branch Manager is Awesome and most Knowledgeable Business banker I have ever met in last 25 years i've been in various Businesses. By far most easy and stress free to open up a Business account with him. I'm completely amazed by his help and support. It is rare now a days to find A Banker That Care about you and your Business. God Bless you sir! 🙏
  • JB
    Jeffrey Boesger
    Oct 9, 2023
    1.0
    We applied for a heloc online. The person I was working with took a leave of absence, and I was transferred to another loan officer. He stopped returning my calls and emails. My wife went to our local branch, and the manager (Katie) said that time had run out and our loan had dropped from the system. She asked that we send her our information and she would process the loan. It has been over 2 months, and now Katie is not responding to emails or calls. Obviously, Key Bank does not want our business, and we will take it elsewhere.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Powell, OH?

KeyBank is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.

Does KeyBank offer a drive-through service and what are its hours?

Yes, KeyBank offers a drive-through service. The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday until 6 PM, and Saturday from 9 AM to 12 PM. Closed on Sundays.