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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Last week, daughter was refused service at KeyBank located on 8 North State Street because they felt she was dressed inappropriately. In case you were wondering, she was wearing a cropped tank top, yoga pants, and a pair of crocs. I spoke to the branch manager (Brandy) and apparently, they have the right to refuse service to whomever they choose based on personal appearance. When I asked the manager for a written copy of the formal customer dress code, I was told that dress code is at the discretion of the managers themselves. Rules cannot be subjective.
I have spent the better part of the hour contacting all of the KeyBank locations in Lake County. None of the offices were able to share with me a copy of a formal dress code for customers. My phone campaign to report the issue has ended because my complaint has finally been escalated to the appropriate parties. I am infuriated. Having a dress code for certain customers based upon the manager's personal opinion is a discriminatory practice because this is a policy that cannot be applied to all customers equally. This is why we protest.
What are the regular business hours for KeyBank in Painesville?
KeyBank in Painesville is open Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Does KeyBank in Painesville offer drive-through services and what are their hours?
Yes, KeyBank offers drive-through services Monday to Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sunday.
What financial services and products are available at KeyBank Painesville?
KeyBank provides checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment or reservation at KeyBank Painesville?
You can schedule an appointment through their online reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010033&fs=1&appointmentTypeGroupId=banking&ch=yext.
What languages does KeyBank Painesville support for customer service?
KeyBank Painesville provides services in English.
Is KeyBank Painesville a member of any associations or adherent to any regulations?
Yes, it is a Member FDIC and an Equal Housing Lender.
Where is KeyBank Painesville located and how can I contact them?
KeyBank is located at 8 N State St, Painesville, OH 44077, USA. You can contact them at +1 440-352-5258 or via email at OH0033_Keycenter@KeyBank.com.
Are there any nearby restaurants where I can dine before or after visiting KeyBank?
Yes, you can visit Sidewalk Cafe Painesville for breakfast or brunch, Picante Mexican Grill for Mexican cuisine, or China House for Asian food, all located near KeyBank.
What nearby community or social service organizations can I find near KeyBank?
Nearby social service organizations include the NAACP Lake County Branch, Big Brothers & Big Sisters, Catholic Charities Lake County, and Torchlight Youth Mentoring Alliance.
Are there convenient nearby shops or services if I visit KeyBank?
Yes, you can find TERKK's Computer Services Plus for IT support, Gartman Model Bakery for baked goods, The Razors Edge Barbershop for grooming, and City Cyclery for bike rentals and repairs nearby.