Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
21 reviews
5 stars
11
4 stars
3
3 stars
2
2 stars0
1 star
5
- NHNorma HillJun 7, 20251.0This is the worst branch for customer service, no one returns calls, no one answers phones, when they do they have nasty attitudes. Think it's time to change banks.
- AAAhmedJul 30, 20241.0The lady was rude She ask for ID to get change !! I have business account with them but no one asked me ID for change before .
- IIIsaacFeb 13, 20245.0I worked with travis meadows on a banking trouble i had with a different company. Travis worked with me for 8 months helping every step of the way.
- ASAdnan SyedAug 31, 20221.0Hate thier hours! By the time I am done with work they are closed. At least keep the bank open until 6 pm everyday. I also dislike the bank only open for such short time on Saturdays.
Frequently Asked Questions About KeyBank
What are the regular branch hours for KeyBank in Middleburg Heights, OH?
KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
When is the drive-through service available at the KeyBank branch on Pearl Rd?
The drive-through is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Are there any holiday closures for this KeyBank branch?
Yes, KeyBank is closed on November 11, 2025; November 27, 2025; and December 25, 2025.
What types of financial products are available at KeyBank Middleburg Heights?
They offer checking accounts, savings accounts, CDs, loans & lines of credit, credit cards, and investment services.
How can I schedule an appointment at KeyBank in Middleburg Heights?
Appointments can be scheduled online via their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010139&fs=1&appointmentTypeGroupId=banking&ch=yext
What digital banking services does KeyBank provide?
KeyBank offers online/mobile banking that allows 24-hour account access through their website and mobile app.
Is there a drive-through available at the KeyBank Middleburg Heights location?
Yes, this KeyBank branch features a drive-through service.
Which banks are near the KeyBank on Pearl Rd for additional financial services?
PNC Bank is nearby, offering ATM and banking services. Customers can visit PNC for alternative banking options close to KeyBank.
Are there any nearby places where I can get a quick snack or coffee after visiting KeyBank?
Yes, Krispy Kreme is nearby where you can enjoy donuts, bakery items, and smoothies after your banking visit.
What medical facilities are located close to KeyBank Middleburg Heights that might be useful for customers?
Close to KeyBank are several health facilities including Southwest General Medical Group, Inc. – OB/GYN Associates, Pearl Road Surgery Center, and Clinical Research Solutions for medical and health-related needs.