KeyBank

3.3
13 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
1400 Som Center Rd, Mayfield Hts, OH
44124, United States

Hours

Reviews

3.3
13 reviews
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  • JT
    Justin Thompson
    May 24, 2025
    1.0
    I would like to start off with most of the folks at this branch are just rude and terrible human beings. Ever since I opened my key bank account in this branch I have received nothing but attitude and disrespect. Well today I went in to make a deposit and the teller tried to skim 50$ off the top of my deposit and argued with me as if I don’t know how to count my hard earned money. Then I requested she count her drawer and start over from the beginning. At the end of the day she owed another $49.50 as I pleaded since the first transaction was completed. I know that it was intentional and she also had several weird unethical questions regarding my deposit prior to even getting started and was completely rude and un-just. This is not the first time this has happened and I was hoping to catch them in the act again so I literally written down all the serial numbers on the bills and took pictures. Glad she figured out she was shorting me 50$. Then they wonder why I would never bring my business or personal accounts completely to Key Bank. I have never had any issues like this at any other bank that I currently use such as Wells Fargo and Chase. Count your money and be ready to defend your banking transactions.
  • JW
    Jasmine Williams
    Jun 23, 2022
    1.0
    Worst bank ever they don’t even know how to cash a key bank check and make it available in your checking the same day, long lines and it’s a joke of a bank don’t come here unless you plan on getting stressed out. I waited a half hour for a check to be deposited Because they made a mistake!!
  • SV
    S V
    Oct 24, 2018
    5.0
    Friendly, polite and professional staff who are more than happy to help customers.

Frequently Asked Questions About KeyBank

What are the operating hours of KeyBank in Mayfield Hts, OH?

KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through services at this location?

No, this KeyBank branch does not have drive-through services.