Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours for Citizens bank at 2200 Wales Ave NW, Massillon?
Citizens bank at 2200 Wales Ave NW is open from 9:00 AM to 4:00 PM Monday through Friday, and 9:00 AM to 12:00 PM on Saturdays. It is closed on Sundays.
When is the drive-through service available at this Citizens bank branch?
The drive-through at Citizens bank is open from 9:00 AM to 4:00 PM Monday through Friday, and 9:00 AM to 12:00 PM on Saturdays. It is closed on Sundays.
Is the Citizens bank branch open on public holidays?
This branch is closed on November 11, 2025, November 27, 2025, and December 25, 2025. It will have reduced hours on December 24, 2025, operating from 9:00 AM to 2:00 PM.
Where exactly is the Citizens bank branch located in Massillon?
The Citizens bank is located at 2200 Wales Ave NW, Massillon, OH 44646, in the Wales Square area.
How can I contact the Citizens branch in Massillon?
You can reach the Citizens branch at 2200 Wales Ave NW by phone at +1 330-837-9246.
Does Citizens bank offer online or mobile banking services?
Yes, Citizens offers online banking and an award-winning mobile app so customers can stay connected conveniently.
Where can I find more information or schedule an appointment with Citizens bank?
You can visit their website at https://locations.citizensbank.com/oh/massillon/2200-wales-ave-nw.html or schedule an appointment online at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
Are there any nearby places to visit for coffee or a snack before or after banking at Citizens?
Yes, nearby you can visit Dunkin' for coffee and donuts, and Massillon Nutrition for meals.
What other financial service options are near the Citizens bank branch?
Nearby financial services include another Citizens Bank ATM and branch, Charter One Bank, and mortgage services like Robert Sanatore.
Are there any wellness or medical centers near the Citizens bank that I can visit?
Yes, Family Practice Associates Inc, Leffler Family Dentistry, Masden Robin J MD (pediatrician), and Mellion Orthodontics are nearby medical and dental centers.