Northwest Bank

2.6
14 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
3660 Oberlin Ave, Lorain, OH
44053, United States

Hours

Reviews

2.6
14 reviews
5 stars
4
4 stars
2
3 stars
0
2 stars
0
1 star
8
  • MK
    Monique King
    Nov 7, 2025
    1.0
    I want to rate this location one star because the tellers were very rude. Made me wait longer than a normal white person when they walked in. They were not friendly customer service lacked, and I do believe it was because of my Color . I hate to make this about my color, but I felt discrimination . My banker Daniel was outstanding and I appreciate his kindness and I appreciate him taking the time to really incorporate my daughters account. But the tellers and even the bank branch manager very rude they need to get training on how to talk to people who don’t look like them.
  • SF
    Selina Feliciano
    Oct 5, 2024
    1.0
    The slowest bank in Lorain
  • MN
    Mike a noob
    Sep 24, 2018
    4.0
    They have always been friendly
  • BM
    Betsy Moore
    Feb 18, 2016
    1.0
    1st it started when I could NEVER access my online account. Then all theunderlined fees. Over-rated fees that constantly was happening until I'd call speak with manager then he would have to fix the problem & wave fees. Until finally I left then figuring I would finished with the nonsense. I received a letter from collection company stating that I am responsible for 150.16 to nws. So once again I'm having to call the bank (after I left them 2 months earlier) "why" & "what" is this about? She tells me I left my acct in the negative then a transaction went through after closing account. I say "really"? Hmm interesting because when I went in to close account I was given money back...then I ask why I was never notified via mail about transaction that had gone through after closing acct and she says I was! Really stupid lady!?? If I have the money to send to damn collection agency then I had to pay you! She not once apologized or offered to wave over draft fee. Great doing business with you. ..NOT!

Frequently Asked Questions About Northwest Bank

What are the regular business hours for Northwest Bank at 3660 Oberlin Ave?

Northwest Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Northwest Bank offer drive-through service, and what are its hours?

Yes, Northwest Bank provides drive-through service Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.