1st National Bank | Liberty Township

4.1
13 reviews
1st National Bank Bank your best. Banking Lending Business Services Switch Today www.bankwith1st.com 513-932-3221 member fdic equal housing lender

About

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Experience personalized customer service like never before at 1st National Bank. Offering a wide range of banking solutions tailored to you. Bank your best.™

Details

  • Requires appointmentNot available
  • Drive-throughNot available

Location

1st National Bank | Liberty Township
6876 Cincinnati-Dayton Road, Liberty Township, OH
45044, United States

Hours

Reviews

4.1
13 reviews
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  • SQ
    sappm qm
    Nov 6, 2024
    3.0
    I am not a review person but wanted to post this so that no body will fall for this mortgage lending scam from 1st National bank in Cincinnati. I started a residential loan with Brenda Doughman few weeks ago. I did work with 1st National on a refinance few years ago and the process was very smooth. So decided to go on this home purchase as well with 1st National even though I received the same interest rate (5.25) from two other lenders. Brenda confirmed the rate as 5.25 and I also signed all the mortgage documents and the rate lock agreement for 5.25. They forgot to lock the date and management said I did not inform them to lock the rate. However management adjusted the rate to 5.9%. Will update the review depending on how closing goes.
  • DL
    Donna Lefevre
    Oct 9, 2023
    1.0
    I have repeatedly called 3 different locations to get information regarding my mortgage loan, however NOBODY answered the phone at any of the locations. I called in the hours of operation. I still need help with my mortgage, but unsure when I will get it.
  • TD
    Taylor Dessart
    Jul 1, 2018
    1.0
    This bank is extremely unprofessional. I call in to ask about the overdraft policy and the person who answers the phone doesn't know anything about it, not even the amount of an overdraft charge. Not to mention that when I called in once because my card wasn't working the girl told me she saw nothing wrong. Come to find out that my card was closed when I had to call a third time to figure out what was wrong with it. And to top it all off I deposit over $1000 the other day I didn't see it in my account so I called and the girl told me that my money was deposited into an account that has been closed for YEARS. Please explain to me how that happens... Needless to say I would not recommend this bank to my worst enemy and will be closing my account as soon as I get this chance. Do not go to this bank, your money is not safe with them and no one there really seems to know what's going on, not even the policies... There is also different management every single time I go there. This place is extremely unstable.

Frequently Asked Questions About 1st National Bank | Liberty Township

How do I contact 1st National Bank's customer service?

You can contact 1st National Bank's customer service team by calling (513) 932-3221, submit a contact form at www.bankwith1st.com/contactus, or send an email to customerservice@bankwith1st.com

What are 1st National Bank's rates?

You can find 1st National Bank's rates on our website at www.bankwith1st.com/personal/current-rates/