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Experience personalized customer service like never before at 1st National Bank. Offering a wide range of banking solutions tailored to you. Bank your best.™
Online banking constantly crashes and the app is always down.
RR
Rob
Oct 20, 2025
1.0
Have had an account for years. Nothing but problems from this bank. Online banking is crap. Customer service is no help when you card will not go through. Told me there qas nothing they can do.
HT
hammer time
Aug 11, 2025
1.0
I came in looking for information on a business account (3rd bank today). What I recieved was alot of attitude and crinkled piece of paper. Karen the EVP of the branch came out to briefly talk to me about the details of their business credit. Her answers were very short, her tone was auspicious, and her attitude was wild to see in a bank manager. I got little to no answers out of her, and left unhappy.
MJ
Mary Kay Junis
Aug 15, 2019
4.0
I’ve been with this bank for a few years and I really enjoy the kind, knowledgeable staff and their benefits programs. It’s not intimidating.. like my last bank. I think it’s a very comfortable environment to ask questions and walk in when I need to! They were also very helpful and fast acting when my card got lost, I called and they helped me handle the situation before anything could happen to my money.
Frequently Asked Questions About 1st National Bank | Lebanon
How do I contact 1st National Bank's customer service?
You can contact 1st National Bank's customer service team by calling (513) 932-3221, submit a contact form at www.bankwith1st.com/contactus, or send an email to customerservice@bankwith1st.com
What are 1st National Bank's rates?
You can find 1st National Bank's rates on our website at www.bankwith1st.com/personal/current-rates/
How do I report my 1st National Bank card lost, stolen, or fraudulent activity?
For fraudulent activity during business hours, you can call either (513) 932-3221 or (888) 932-3221 and during non-business hours call 1 (800) 327-8622.
For a lost or stolen card during business hours call (513) 932-3221 and during non-business hours call 1 (800) 523-4175 and select the "Lost or Stolen Card" option .
For a lost or stolen credit card, call 1(800) 423-7503.
Where are 1st National Bank's banking centers located?
We have 8 conveniently located banking centers. To find our banking center information, visit www.bankwith1st.com/contact-us/convenient-locations/
I have questions about my 1st National Bank loan. Who do I contact?
For questions about your 1st National Bank loan, email loanservicing@bankwith1st.com.
How can I contact 1st National Bank's customer service?
You can call (513) 932-3221, submit a contact form at www.bankwith1st.com/contactus, or email customerservice@bankwith1st.com.
Where can I find the current rates for 1st National Bank?
Visit www.bankwith1st.com/personal/current-rates/ to view 1st National Bank's rates.
What should I do if my 1st National Bank card is lost, stolen, or used fraudulently?
During business hours, call (513) 932-3221 or (888) 932-3221 for fraud, and (513) 932-3221 for lost/stolen cards. During non-business hours, call 1 (800) 327-8622 for fraud, 1 (800) 523-4175 for lost/stolen debit cards, and 1(800) 423-7503 for lost/stolen credit cards.
Where are the 1st National Bank banking centers located?
1st National Bank has 8 banking centers. Visit www.bankwith1st.com/contact-us/convenient-locations/ to find their locations.
Who can I contact with questions about my 1st National Bank loan?
Email loanservicing@bankwith1st.com for any loan-related questions.
What are the business hours of 1st National Bank in Lebanon?
Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday 9:00 AM to 1:00 PM, and closed Sundays.
Does 1st National Bank in Lebanon offer drive-through services?
Yes, this location offers drive-through banking services.
Are appointments required to visit 1st National Bank in Lebanon?
No, appointments are not required to visit this bank branch.
What nearby dining options are available when visiting 1st National Bank in Lebanon?
You can enjoy breakfast or brunch at Bob Evans, located near the bank – a convenient place to eat before or after your visit.
Which legal service providers are near 1st National Bank for estate and probate assistance?
Herdman, Summers, Revelson, & Cesta and Title 1st are nearby legal services specializing in wills, trusts, and probate, helpful for clients needing legal guidance alongside banking needs.
What local real estate agents are near 1st National Bank Lebanon?
Nearby real estate agents include Sibcy Cline - Lebanon, Jenny Howard from Sibcy Cline, and Joshua A. Marsh, all convenient for clients interested in property and mortgage services.