KeyBank

2.8
16 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
5001 Chambersburg Rd, Huber Heights, OH
45424, United States

Hours

Reviews

2.8
16 reviews
5 stars
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0
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1 star
8
  • SR
    Savannah R.
    Oct 31, 2025
    1.0
    Can never help with anything yet customer service tells you go to your local branch. They truly suck especially the branch manager she always acts like she can’t help with anything.
  • ST
    Sarah Terrell
    Nov 1, 2024
    1.0
    The staff is friendly but the service is garbage. Had fraud on my account so a new debit card was supposed to be mailed to me- a week passes and I give them a call to which they say it didn’t deliver and they would issue a redelivery to this branch. Called again to get an estimated date of arrival and was told the order was never placed AT ALL for a new card. Now waiting on another card to come in the mail and cannot use my funds for 2 weeks- making my traveling plans, paying my bills, EVERYTHING messed up. Customer service are nice but CLEARLY don’t know what they are doing or how to order card or quite frankly tell an accurate statement at all.
  • KL
    Katy Longfellow
    Jul 3, 2023
    1.0
    Terrible customer service and even worse policies.
  • AG
    Anthony George
    May 12, 2023
    5.0
    Great experience

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Huber Heights?

KeyBank in Huber Heights is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.

Does KeyBank offer drive-through services and what are its drive-through hours?

Yes, KeyBank provides drive-through services Monday to Thursday between 9:00 AM and 5:00 PM, and on Fridays from 9:00 AM to 6:00 PM. The drive-through is closed on weekends.