I've been with Old Fort many years, up till now. Since summer of 2022 My account kept going in the negative. We would have our direct deposit hit / average amount around 2800-3500, and within a few hours, the account would be around 200.00!! I had gone in multiple times and asked for help because I wasn't even using my card or ordering anything. They said they couldn't find anything and then they said maybe it's because of my spending!!! Mind you I was a manager for multi million dollar companies. I know how to make a budget. I turned off the protection services offered because I will not pay for the fees associated with it. Especially when it's not me spending money. Even though I had the feature setup, Old Fort still allows for money to be taken out, when there's not enough to actually cover it, then I'm charged fee's, again.
They won't allow me to close the accounts because there's a negative balance. I've gone in before, paid the balance, so I can close it on a Friday when my husband's off work, but by the time we get there, there's more charges and more fee's. I have spoken with our attorney and I was told to leave it alone and stop paying for someone else using my account. My family is now at a different bank and we don't have ANY issues!
I absolutely do NOT recommend this bank because they don't take care of the customer. They only care about how many fee's they can get from you. They don't have fraud protection- even though they say they do. Our account was breached multiple times. I believe it's still breached, hence why our money was taken so quickly. They're not helpful at all.
Writing this review is very difficult for me because of the relationship I did have with a few of the people who work there. Shay, in Fremont, was always nice and truly tried to help, she was also great with my kids. I wish her well for her future.
Amanda Scott
MH
Mark H
Dec 2, 2020
4.0
Using the drive thru can be frustrating at times. Vehicle styles and designs have/are changing. These drive thru's need to change too
Frequently Asked Questions About Old Fort Banking Company
What are the regular operating hours of Old Fort Banking Company at the Fremont Financial Center?
The Fremont Financial Center is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is the Old Fort Banking Company located?
It is located at 300 West State Street, Fremont, OH 43420, USA.
What types of banking services does the Fremont Financial Center provide?
The center offers checking and savings accounts, mortgage and commercial loans, treasury management, personal and auto loans, home equity loans, credit cards, and certificates of deposit (CDs).
Does the Fremont Financial Center have facilities for customers with disabilities?
Yes, the center has a wheelchair accessible entrance to accommodate customers with disabilities.
Is there a drive-through service available at Old Fort Banking Company's Fremont Financial Center?
Yes, the Fremont Financial Center provides a drive-through service for customer convenience.
Do I need an appointment to visit the Fremont Financial Center?
Yes, appointments are required to visit the Fremont Financial Center.
Can I download a mobile app to manage my accounts at Old Fort Banking Company?
Yes, you can download the Old Fort Banking Co. mobile app available on both iOS and Android platforms from their respective app stores.
What nearby services can I find around Old Fort Banking Company at 300 West State Street?
Nearby, you can find services like The UPS Store 4391 for packing and printing, P.T. Services Rehabilitation for therapy needs, and U.S. Bank branches and ATMs for additional banking options.
Are there any recreational spots near the Fremont Financial Center where I can visit after banking?
Yes, Flag Memorial Park is nearby, where you can relax or enjoy outdoor activities after your banking appointment.
Where can I find dining options near Old Fort Banking Company's Fremont Financial Center?
Billy’s Restaurant, a diner and breakfast/brunch spot, is located nearby and offers convenient dining options before or after your visit to the bank.