KeyBank

3.5
23 reviews
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Business Details

5000 Dixie Hwy, Fairfield, OH
45014, United States
(513) 858-4300
https://www.key.com/locations/OH/Fairfield/BRCH01010369/5000-Dixie-Hwy
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
5000 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

3.5
23 reviews
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7
  • JM
    Jus Me
    Jun 25, 2025
    1.0
    The lady at key bank, Paezsil, is a rude woman. She doesn't do her job. Lies to her customer, rude over the phone every time we called. I'm trying to talk my brother into going to another bank. That woman doesn't like to help people she's lazy and rude. And it sucks because my brother and his wife have been there for over 30 years.
  • JC
    Jeffery Chandler
    Aug 31, 2022
    1.0
    Over draft fees crazy .they will have your hold check . If you don't check your account no protection for you ...but they will get theirs .. I'm about to close my account
  • CS
    Chandra Stander
    Jan 3, 2019
    1.0
    Opened a new account and was satisfied at first until I was first charged an overdraft fee for being .91 overdrawn the same night my direct deposit went in. Got that refunded then was charged another overdraft fee for making a deposit 15 min after 7 p.m. the night an item went through. When I talked to the lady that opened the account for me I told her I would be closing the account due to overdrafts being charged so quickly and she said "OK" and hung up on me! Terrible customer service and terrible policies. Went back to Chase Bank and have not had a problem since!
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Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Fairfield, OH?

KeyBank in Fairfield, OH is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through service and what are the drive-through hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.