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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Two years ago, I opened a CD account at this bank. The clerk told me I needed to open a checking account and that there wouldn't be any fees even if there were a few cents in the account.
Two years have passed, and now they call every week demanding a $100 fee because I don't use this checking account. They refuse to close the account without it.
Never use this bank.
I emailed your bank. They responded and asked for clarification. I did, but now they haven't responded for three days. This is a very unreliable bank.
KA
Kenneth Andrews
Mar 29, 2025
5.0
Great service
BS
B S
Apr 8, 2022
1.0
They dropped the ball when opening an account! Sorry i even stopped there!
KD
Kamal D
Sep 18, 2018
5.0
Oops I'm updating my review from 2 to 5. I originally thought they had closed the drive by 15 minutes early but it turned out that it was open but the thing was just stuck.
What are the regular operating hours of KeyBank in Dublin, OH?
KeyBank operates from 9:00 AM to 5:00 PM Monday through Thursday, 9:00 AM to 6:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. The bank is closed on Sundays.
Does this KeyBank branch offer drive-through banking services?
Yes, the KeyBank branch at 5775 Frantz Rd offers drive-through banking hours from 9:00 AM to 5:00 PM Monday through Thursday, 9:00 AM to 6:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday.
Is the bank open on federal holidays?
KeyBank Dublin branch is closed on certain holidays, including November 11, 2025, November 27, 2025, and December 25, 2025.
What banking products and services does this KeyBank branch offer?
The branch offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services. They also provide ATMs, online/mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
How can I schedule an appointment at the KeyBank Dublin branch?
You can schedule an appointment online at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010472&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the contact information for this KeyBank branch?
You can reach the KeyBank Dublin branch by phone at +1 614-467-4514 or by email at OH0472_Keycenter@KeyBank.com. The fax number is +1 614-467-4522.
Where is the KeyBank branch located?
This KeyBank branch is located at 5775 Frantz Rd, Dublin, Ohio, 43016, USA.
Are there nearby dining options around the KeyBank branch?
Yes, nearby dining options include Aangan India Bistro (Indian cuisine), Kool Daddy’s Barbeque, Las Margaritas (Mexican food), Joy House Dublin (Chinese dim sum), Enrico's Pizza & Restaurant (Italian), and Yoshi's Japanese Restaurant (Sushi). Customers can enjoy a meal before or after visiting KeyBank.
What services are available nearby for travelers?
Near the KeyBank branch, Avis Rent A Car provides car rental services. Columbus Aeronauts offers hot air balloon tours, adding a unique travel experience. These can be convenient options for customers traveling to or from the bank.
Are there any wellness and beauty services near the KeyBank branch?
Yes, nearby wellness and beauty services include Nail Retreat and The Nail Retreat (nail and beauty salons), Rejuvenation Spa offering massage and acupuncture, Miracle Eyebrows for hair removal and beauty, Rhea Salon with spa services, and Nailholix nail salon. Customers can combine their banking visit with a wellness appointment nearby.