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Pathways Financial Credit Union, a member-owned financial institution, is committed to empowering our community by providing personalized financial solutions and unparalleled member experiences. We offer a comprehensive range of services, including checking & savings accounts, credit cards, auto loans, mortgages, and investment services, all designed to meet our members' unique financial goals and aspirations.
With a strong focus on financial education and community involvement, we strive to create a lasting, positive impact on our members' lives. Our experienced team of financial professionals is dedicated to delivering exceptional customer service and sound advice, positioning us as a trusted partner for financial stability and growth.
By embracing the latest technological innovations, we offer convenient and secure banking solutions, giving our members the freedom to manage their finances with ease. As a member of Pathways Financial Credit Union, you will benefit from competitive rates, lower fees, and an unwavering commitment to your financial well-being.
Join Pathways Financial Credit Union today and experience the Pathways difference, as we embark together on a journey toward financial freedom and prosperity.
Elizabeth Hernandez such a beautiful lady, she helped me tremendously.
PW
Priscilla Woodson
Nov 14, 2025
5.0
As a proud member for over 20 years, I have consistently experienced excellence, professionalism, and prompt service. Whenever I’ve needed access to unique banking needs—whether for personal matters or life-changing plans—Pathways has always provided best-practice options that support both my short- and long-term investment goals.
MK
Maureen Kelley
Nov 8, 2025
5.0
Gillian nortorized my documents. She was very friendly, professional and knowledgeable.
CG
Calvenia Goff
Oct 31, 2025
5.0
She was such a pleasant person to speak with and efficient when handling both my business and personal accounts. If I were to recommend a banker, I would suggest Gillian every time!!!!
KR
Kodi Rogue
Oct 25, 2025
5.0
I’ve been a member since it was Whitehall credit union and it eventually merged into pathways. My first ever bank account when I was 16 was here and I’ve continued to use it as my primary financial institution ever since. I can’t say enough good things, I love the mobile banking experience and I’ve never add any issues. I will continue to use Pathways well into the future and encourage others to do the same!
Frequently Asked Questions About Pathways Financial Credit Union - Whitehall
Where can I download your mobile app?
APPLE USERS:
Pathways has a new mobile app available in the App Store. If your device doesn’t automatically update to the new app, please click on the URL below to download it.
https://apps.apple.com/us/app/pathways-fcu/id1223598282
ANDROID USERS:
Pathways has a new mobile app available in the Google Play Store. Please click on the URL below to download it.
https://play.google.com/store/apps/details?id=com.pathwayscu.banking&pli=1
Are Pathways deposit products insured?
Yes, all the accounts opened at the credit union, including certificates of deposit, are federally insured through the National Credit Union Share Insurance Fund (NCUSIF) for up to $250,000 in coverage per member-owner. Accounts exceeding the maximum level of coverage are protected by the Excess Share Insurance Corporation (ESI) which additionally covers $250,000, for a total combined protection to members up to $500,000.
What is Pathways Financial Credit Union's Routing Number?
244077093
Do you have a notary service in our branches?
Yes, we have notary services at all of our branches.
What is the contact information for lost/stolen inquiries for Debit Cards?
- Casino District branch, 750 Georgesville Road, Columbus
- Delaware Branch, 879 W. William St, Delaware
- Grandview Branch, 1445 West Goodale Blvd, Columbus
- Gahanna/New Albany, 5665 N. Hamilton Road, Columbus
- Marysville branch, 121 Emmaus Road, Marysville
Is Pathways part of a Shared Branching network?
Yes. Pathways participates in the CO-OP Shared Branching network with other participating credit unions. Click here https://visit.coop/liwpv5 to find a shared branch location near you!
What do I need for a shared branching transaction?
All you will need for the shared branching transaction is a Driver's License and your Account Number.
Which branches offer Safe Deposit Boxes?
Columbus West: Small, Medium, Large
Delaware: Small, Medium, Large
Gahanna/New Albany: Small, Medium, Large, Extra Large
Marysville: Small, Medium, Large
Are you open on Saturdays?
Our Marysville and Georgesville Branches are open from 9am - 12pm
Where can I download the Pathways mobile app?
You can download the Pathways mobile app from the App Store for Apple devices or Google Play Store for Android devices. Links: iOS - https://apps.apple.com/us/app/pathways-fcu/id1223598282, Android - https://play.google.com/store/apps/details?id=com.pathwayscu.banking
Are Pathways deposit products federally insured?
Yes, deposits are federally insured through the National Credit Union Share Insurance Fund (NCUSIF) for up to $250,000 per member, with additional coverage up to $500,000 through the Excess Share Insurance Corporation (ESI).
What is the routing number for Pathways Financial Credit Union?
The routing number for Pathways Financial Credit Union is 244077093.
Do Pathways branches offer notary services?
Yes, notary services are available at all Pathways branches.
What should I do if my debit or credit card is lost or stolen?
For debit cards, call 888-918-7771. For credit cards, call 866-820-3952 for lost or stolen card inquiries and customer service.
Which Pathways branches have coin machines available?
Coin machines are available at the Casino District branch, Delaware branch, Grandview branch, Gahanna/New Albany branch, and Marysville branch.
Does Pathways participate in a shared branching network?
Yes, Pathways participates in the CO-OP Shared Branching network, allowing access to other participating credit unions. You need a driver's license and your account number for transactions.
Which branches offer Safe Deposit Boxes and what sizes are available?
Safe Deposit Boxes are available at Columbus West, Delaware, Gahanna/New Albany, and Marysville branches in various sizes including small, medium, large, and extra large at some locations.
What are the regular operating hours of the Whitehall branch?
The branch is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays. Note that drive-thru hours may vary.
What notable nearby places can help me when visiting Pathways Financial Credit Union in Whitehall?
Nearby you can find Whitehall Credit Union for additional banking services, Pathways Financial Credit Union ATM for quick withdrawals, and Don's Car Care for automotive needs, making errands convenient when visiting.
Are there local dining options near Pathways Financial Credit Union in Whitehall?
Yes, nearby options include Taqueria Sabor Y Cultura and Taqueria Los Primos Reales for Mexican cuisine, and Rewind Lounge for bar and grill dining, perfect for meals before or after your visit.
What other services near the Whitehall branch can assist with vehicle and moving needs?
You can visit Buckeye Pride Car Wash for vehicle detailing, U-Haul Neighborhood Dealer for truck rentals, and several car dealers like Tony Waderker and Miracle Motor Mart nearby.