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Pathways Financial Credit Union, a member-owned financial institution, is committed to empowering our community by providing personalized financial solutions and unparalleled member experiences. We offer a comprehensive range of services, including checking & savings accounts, credit cards, auto loans, mortgages, and investment services, all designed to meet our members' unique financial goals and aspirations.
With a strong focus on financial education and community involvement, we strive to create a lasting, positive impact on our members' lives. Our experienced team of financial professionals is dedicated to delivering exceptional customer service and sound advice, positioning us as a trusted partner for financial stability and growth.
By embracing the latest technological innovations, we offer convenient and secure banking solutions, giving our members the freedom to manage their finances with ease. As a member of Pathways Financial Credit Union, you will benefit from competitive rates, lower fees, and an unwavering commitment to your financial well-being.
Join Pathways Financial Credit Union today and experience the Pathways difference, as we embark together on a journey toward financial freedom and prosperity.
Great customer service provided by Jordan Mullins 👏👏
JD
Jeri Diehl-Cusack
Dec 31, 2025
5.0
Whenever I have a question about one of our accounts or debit cards, I reach out to Kim Krebs-Karl. She is always extremely helpful (and very patient!), so she has become my go-to customer service rep @ PFCU. I truly appreciate the personalized service that truly makes me feel like a valued member. Thank you, Kim!
YY
Yutonya Young
Dec 24, 2025
5.0
Had a great experience with solving a problem on my account
JM
Jeff Miller
Dec 23, 2025
1.0
Money transfer from a linked account to Pathways takes longer than any bank I have ever experienced
BC
Barbara C
Dec 17, 2025
5.0
I have been with Powerco(Pathways) For many many years. I am very pleased and I’ve never had a bad experience with them ever. I have a personal relationship with Kim and I feel very, very comfortable with whatever I need to accomplish at this office.
Frequently Asked Questions About Pathways Financial Credit Union - Gahanna
Where can I download your mobile app?
APPLE USERS:
Pathways has a new mobile app available in the App Store. If your device doesn’t automatically update to the new app, please click on the URL below to download it.
https://apps.apple.com/us/app/pathways-fcu/id1223598282
ANDROID USERS:
Pathways has a new mobile app available in the Google Play Store. Please click on the URL below to download it.
https://play.google.com/store/apps/details?id=com.pathwayscu.banking&pli=1
Are Pathways deposit products insured?
Yes, all the accounts opened at the credit union, including certificates of deposit, are federally insured through the National Credit Union Share Insurance Fund (NCUSIF) for up to $250,000 in coverage per member-owner. Accounts exceeding the maximum level of coverage are protected by the Excess Share Insurance Corporation (ESI) which additionally covers $250,000, for a total combined protection to members up to $500,000.
What is Pathways Financial Credit Union's Routing Number?
244077093
Do you have a notary service in our branches?
Yes, we have notary services at all of our branches.
What is the contact information for lost/stolen inquiries for Debit Cards?
- Casino District branch, 750 Georgesville Road, Columbus
- Delaware Branch, 879 W. William St, Delaware
- Grandview Branch, 1445 West Goodale Blvd, Columbus
- Gahanna/New Albany, 5665 N. Hamilton Road, Columbus
- Marysville branch, 121 Emmaus Road, Marysville
Is Pathways part of a Shared Branching network?
Yes. Pathways participates in the CO-OP Shared Branching network with other participating credit unions. Click here https://visit.coop/liwpv5 to find a shared branch location near you!
What do I need for a shared branching transaction?
All you will need for the shared branching transaction is a Driver's License and your Account Number.
Which branches offer Safe Deposit Boxes?
Columbus West: Small, Medium, Large
Delaware: Small, Medium, Large
Gahanna/New Albany: Small, Medium, Large, Extra Large
Marysville: Small, Medium, Large
Are you open on Saturdays?
Our Marysville and Georgesville Branches are open from 9am - 12pm
Where can I download the Pathways Financial Credit Union mobile app?
You can download the Pathways Financial Credit Union mobile app from the App Store for Apple devices and the Google Play Store for Android devices via their official links.
Are the deposit products at Pathways Financial Credit Union insured?
Yes, all accounts are federally insured through the NCUSIF for up to $250,000 per member-owner, with additional coverage through the Excess Share Insurance Corporation up to $500,000.
What is the routing number for Pathways Financial Credit Union?
The routing number is 244077093.
Does Pathways Financial Credit Union offer notary services?
Yes, notary services are available at all Pathways Financial Credit Union branches.
What should I do if my Pathways debit or credit card is lost or stolen?
For lost or stolen debit cards, call 888-918-7771. For credit cards, call 866-820-3952 for assistance.
Are Pathways branches equipped with coin machines?
Yes, coin machines are available at the Casino District branch, Delaware Branch, Grandview Branch, Gahanna/New Albany, and Marysville branch.
Is Pathways Financial Credit Union part of a Shared Branching network?
Yes, Pathways participates in the CO-OP Shared Branching network, allowing members to access services at participating credit unions near them.
What are the hours of operation for the Gahanna branch of Pathways Financial Credit Union?
The Gahanna branch is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
What nearby places can I visit when I come to the Gahanna branch of Pathways Financial Credit Union?
Nearby you can find amenities like Captain Car Wash for auto services, Discount Drug Mart pharmacy, and the UPS Access Point for convenient shipping and delivery services.
Are there any fitness centers near Pathways' Gahanna branch?
Yes, Tft Fit Lab and RockBox Fitness New Albany are nearby gyms and fitness venues, perfect for a workout before or after your banking visit.
Which financial institutions are located near Pathways Financial Credit Union's Gahanna branch?
Nearby financial institutions include WesBanco and Civista Bank, which offer additional banking and mortgage lending services.