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Pathways Financial Credit Union, a member-owned financial institution, is committed to empowering our community by providing personalized financial solutions and unparalleled member experiences. We offer a comprehensive range of services, including checking & savings accounts, credit cards, auto loans, mortgages, and investment services, all designed to meet our members' unique financial goals and aspirations.
With a strong focus on financial education and community involvement, we strive to create a lasting, positive impact on our members' lives. Our experienced team of financial professionals is dedicated to delivering exceptional customer service and sound advice, positioning us as a trusted partner for financial stability and growth.
By embracing the latest technological innovations, we offer convenient and secure banking solutions, giving our members the freedom to manage their finances with ease. As a member of Pathways Financial Credit Union, you will benefit from competitive rates, lower fees, and an unwavering commitment to your financial well-being.
Join Pathways Financial Credit Union today and experience the Pathways difference, as we embark together on a journey toward financial freedom and prosperity.
Darla Jardine at Pathways gets it done fast and with outstanding customer service. I just finalized my HELOC with her and it was easy and quick. She explained everything and answered all of my questions. Now I will have a new roof for the winter and a few other home improvements over time! Thanks Darla- you are the best!!!
JH
Jeremy Hall
3 days ago
5.0
Tiana was amazing with the simple and quick auto loan process…
Truly the fastest and easiest thing I’ve ever done when it comes to loans!!
SL
Susan Lagore
Nov 14, 2025
5.0
Hunter was so professional and quick to respond and answer all my questions. She made the whole process easy. Would recommend her services to anyone looking for a loan with pathwats.
JP
Jamison Poore
Nov 12, 2025
1.0
My review isnt for this location per say.
But its for the company itself.
This is the only credit union I have ever dealt with that my debt card is constantly getting hit with fraud inquiries.
Even more strange. I use my account with pathways as way to save a little extra money.
But it primarily is used to pay on credit cards I have.
I dont have my account linked to anything or my card saved on any "secure" sites.
I use this card to pay off my amex.
That is it..
But this morning I woke up to some random person in "Seattle" trying to run my card at 4am.
This is not the first time.
I will say pathways cough it. But how many "close calls" does one company need.
I feel like this company has leaks of info. So just think twice before bring your money here.
PC
Pauline Chan-Yount
Nov 7, 2025
5.0
Absolutely amazing experience with Darla Jardine!
I had the most incredible experience working with Darla Jardine, a Home Equity Advisor/Loan Officer. I needed to get a HELOC quickly to put a down payment on a bathroom renovation project, and time was tight—I didn’t want to lose my contractor discounts.
Darla immediately understood the urgency and flagged my loan for priority. She kept in touch with me every single day, walking me through each step and making sure everything stayed on track. Her communication was clear, consistent, and super helpful.
We started the process on a Friday, and I was able to close in just 6 business days—that’s practically lightning speed in the loan world! Darla was professional, knowledgeable, and truly went above and beyond.
She is a ROCK STAR and gave me the best customer service I’ve ever had. If you’re thinking about working with her—do it. I highly recommend Darla to anyone needing a HELOC or home equity advice. You’ll be in great hands!
Frequently Asked Questions About Pathways Financial Credit Union - Columbus West
Where can I download your mobile app?
APPLE USERS:
Pathways has a new mobile app available in the App Store. If your device doesn’t automatically update to the new app, please click on the URL below to download it.
https://apps.apple.com/us/app/pathways-fcu/id1223598282
ANDROID USERS:
Pathways has a new mobile app available in the Google Play Store. Please click on the URL below to download it.
https://play.google.com/store/apps/details?id=com.pathwayscu.banking&pli=1
Are Pathways deposit products insured?
Yes, all the accounts opened at the credit union, including certificates of deposit, are federally insured through the National Credit Union Share Insurance Fund (NCUSIF) for up to $250,000 in coverage per member-owner. Accounts exceeding the maximum level of coverage are protected by the Excess Share Insurance Corporation (ESI) which additionally covers $250,000, for a total combined protection to members up to $500,000.
What is Pathways Financial Credit Union's Routing Number?
244077093
Do you have a notary service in our branches?
Yes, we have notary services at all of our branches.
What is the contact information for lost/stolen inquiries for Debit Cards?
- Casino District branch, 750 Georgesville Road, Columbus
- Delaware Branch, 879 W. William St, Delaware
- Grandview Branch, 1445 West Goodale Blvd, Columbus
- Gahanna/New Albany, 5665 N. Hamilton Road, Columbus
- Marysville branch, 121 Emmaus Road, Marysville
Is Pathways part of a Shared Branching network?
Yes. Pathways participates in the CO-OP Shared Branching network with other participating credit unions. Click here https://visit.coop/liwpv5 to find a shared branch location near you!
What do I need for a shared branching transaction?
All you will need for the shared branching transaction is a Driver's License and your Account Number.
Which branches offer Safe Deposit Boxes?
Columbus West: Small, Medium, Large
Delaware: Small, Medium, Large
Gahanna/New Albany: Small, Medium, Large, Extra Large
Marysville: Small, Medium, Large
Are you open on Saturdays?
Our Marysville and Georgesville Branches are open from 9am - 12pm
Where can I download the Pathways Financial Credit Union mobile app?
You can download the Pathways app from the App Store for Apple devices or the Google Play Store for Android devices using the provided links on their website.
Are deposit products at Pathways Financial Credit Union insured?
Yes, accounts are federally insured by the NCUSIF up to $250,000, with additional coverage by the Excess Share Insurance Corporation for a combined total of $500,000.
What is the routing number for Pathways Financial Credit Union?
The routing number is 244077093.
Does Pathways Financial Credit Union offer notary services at branches?
Yes, notary services are available at all Pathways branches.
What should I do if I lose my debit or credit card?
For lost or stolen debit cards, call 888-918-7771. For credit cards, call 866-820-3952.
Which Pathways branches have coin machines?
Coin machines are available at the Casino District, Delaware, Grandview, Gahanna/New Albany, and Marysville branches.
Is Pathways Financial Credit Union part of a shared branching network?
Yes, Pathways participates in the CO-OP Shared Branching network, allowing convenient access to transactions at other participating credit unions.
What do I need for a shared branching transaction at Pathways?
You'll need your driver's license and your account number for shared branching transactions.
Are there any nearby places I can visit before or after my visit to Pathways Financial Credit Union - Columbus West?
Nearby you can visit the Post Office Georgeville Road for mailing needs or enjoy a meal at restaurants like Domerican Fusion or El Chisme, all within close proximity.
How can nearby businesses like Peluqueria Nueva Imagen or Westview Dental Center complement my visit to Pathways Financial Credit Union?
You can combine your banking appointments with personal care visits such as a haircut at Peluqueria Nueva Imagen or a dental appointment at Westview Dental Center, conveniently located nearby.
Are there convenient dining options near the Columbus West Pathways branch?
Yes, several nearby dining options include Rally's at 700 Georgesville Road for fast food or EL SABOR DE MI TIERRA for Latin American cuisine, great for meals before or after banking.