Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.4
30 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
2
1 star
9
- SKSuhaila KhlaifiDec 5, 20251.0If I could do less than one i would have, costumer service is the worst I have ever experienced. Save your time and go somewhere else.
- LFl fMay 28, 20242.0Very unorganized. 11;06 and reps behind the counter are still counting their drawers. Up to 5 in line and one clerk left My appointment was at 11..... 11:25 I was asked to come back. I need to come here for my 91 year old parents. But I'm sure they are doing the best that they can.
- DJDontai JonesFeb 2, 20241.0Horrible Customer Service!! Branch Manager Nikki has no respect of client. Been dealing with a mistake on their behalf since last year and she has no urgency. Once trust is lost what's left? Save your time and money and utilize a different branch..
- S7slfisher 70Feb 22, 20121.0I wouldn't bank with this group ever again. Held local bank deposit never informed me at the drive through. Days business came in and charged overdraft on every one of the transactions. All they had to do was tell me they were holding a local deposit for 48 hour hold. it wasn't til a week later and i got the OD notice in the mail. The teller could have told me at the bank drive through. I closed the account immediately as they refused to refund any of the fees as their excuse was they have the right to hold "any" deposit.
Frequently Asked Questions About KeyBank
What are KeyBank's regular branch hours?
KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank provides drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank open on public holidays?
KeyBank is closed on certain holidays, including November 11, November 27, and December 25, 2025.
What banking products and services does KeyBank offer?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
Can I book an appointment at KeyBank online?
Yes, you can schedule a banking appointment at KeyBank through their online reservation system at the provided URL.
What are the contact options for KeyBank in Columbus, OH?
You can contact KeyBank at their main phone number +1 614-300-1241, alternate phone +1 614-300-1249, via fax at +1 614-300-1249, or email at OH0467_Keycenter@KeyBank.com.
Where is KeyBank located in Columbus?
KeyBank is located at 2855 E Main St, Columbus, OH 43209, United States.
What nearby places can I visit after banking at KeyBank?
After visiting KeyBank, you might enjoy nearby beauty salons such as House Of Glam Beauty Boutique, The Babe Cave, and The Braid Bar Ohio for a spa or salon experience.
Are there nearby automotive services close to KeyBank?
Yes, there are several automotive services near KeyBank including Columbus City Auto Sales, Columbus Autoshop, Mr. Tire Auto Service Centers, and ATL Total Car Care Columbus.
What dining options are available near KeyBank?
Nearby dining options include Diamond's Cafe, Blu Note Jazz Cafe, and The Top Steakhouse, perfect for grabbing a meal before or after your banking visit.