Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.5
14 reviews
5 stars
8
4 stars
1
3 stars0
2 stars0
1 star
5
- MMmden98Jul 11, 20224.0Update: I spoke with Tola in the executive office and then met with Mariah, the branch mgr at this same location 2 days ago. She was able to re-open a new account and honor the cash promo, which I had been denied, when my account was closed for fraud. Both were friendly and professional in dealing with me and my only reason for not giving 5 stars is because they are still in the process of reimbursing my initial deposit. I see I am not the first customer to have a problem with William Fields at the 1710 N. HIgh St, Columbus branch. He never returns calls and was never able to help me resolve my online access issue, before KeyBank automatically closed my account for suspected fraud, when I logged in from Texas. Customer service as a whole is useless and even Tola in the Executive office, who supposedly opened a case, to determine why my account was closed, has not returned my call in over 2 weeks. This is my worst experience with any US bank and to top it off, KeyBank will not return my initial $500 deposit, after they closed my account 6 weeks ago. All I hear is that the check is in the mail and how it is the fault of USPS, that I have not received my money, even though I did immediately receive multiple letters from KeyBank, when they closed my account.
- JJJJAug 14, 20205.0Good branch, I'm always in and out quickly and have always had good service. The only issue with this branch is you either have to parallel park on High St (on campus so good luck) or park on a nearby side street.
- OSOrlando SparrowAug 8, 20191.0It used to be a good bank branch a few months ago but now I had a bad experience. I have a car loan through their bank and have had several bad customer service experiences. Their customer service representative were very rude. I wouldn't recommend this branch for loan service especially. Use different branch.
- SFSteven FischerJan 8, 20185.0Service is always fast and friendly
- RMRichard MurrayOct 31, 20171.0I have been a customer of Key ( formerly Society Bank) since 1972. Last week my online transactional history for my checking account vanished when I logged in to Online Banking. Online Banking at Key is notoriously awful in customer service, and in this instance they continue to disappoint. They say it could be up to 10 days to fix. On the flip side, on site customer service excels. But I’ve got to leave my house to get to that branch. And waste my time in the process. As I told the online customer service, you are not inspiring my confidence in your competence when I lose my online info all of a sudden and it takes so long to fix. However, if there’s no fix soon, I will leave my bank of 45 years for a credit union, where small accounts are their stock and trade.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 1710 N High St, Columbus, OH?
KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
Does KeyBank offer drive-through banking services at this location?
No, the KeyBank branch at 1710 N High St does not have drive-through banking services.
What types of products can I find at this KeyBank branch?
This KeyBank branch offers products including checking accounts, savings accounts, certificates of deposit (CDs), loans and lines of credit, credit cards, and investments.
How can I schedule an appointment at the KeyBank branch in Columbus?
You can schedule an appointment online using this link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010129&fs=1&appointmentTypeGroupId=banking&ch=yext
What financial services are available at this KeyBank location?
Services available include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Does KeyBank offer any consumer protections or memberships?
Yes, KeyBank is a Member of FDIC and an Equal Housing Lender, ensuring consumer protections and fair housing practices.
Are there any ATMs near the KeyBank branch at 1710 N High St?
Yes, nearby ATMs include the KeyBank ATM at the same location, as well as Chase ATM and PNC ATM close by, providing convenient access to cash withdrawals.
What dining options are available near this KeyBank location?
Nearby dining options include Blaze Pizza for fast casual pizza, Dunkin' for coffee and donuts, Waffle House for breakfast and brunch, and Mikey's Late Night Slice for American-style pizza.
Are there public transit options to reach KeyBank at 1710 N High St?
Yes, customers can use the COTA Bus Stop 1189 located nearby to access public transportation to this KeyBank branch.
What can I do in the area around KeyBank after my banking visit?
After visiting KeyBank, you can enjoy live music at Newport Music Hall, grab a meal at nearby restaurants like Panini's Bar & Grill or Chipotle Mexican Grill, or relax at local bars such as Big Bar Columbus and The Big Bar & Grill.