KeyBank

2.6
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
5300 N Hamilton Rd, Columbus, OH
43230, United States

Hours

Reviews

2.6
12 reviews
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  • AM
    Anne Marie
    Mar 17, 2021
    5.0
    03/17/2021. I called this afternoon to see if I could get an appointment to open a checking account. The answer was they are OPEN indoors for customers. Please come right on over and you will be welcomed when you arrive. Thanks.
  • LG
    Léanna Glance
    Mar 15, 2018
    1.0
    I signed up for a checking account with Key Bank under a promotion that said I would receive $300 if I followed certain requirements regarding usage and direct deposit. I followed the requirements and now they will not pay out the bonus. I have called multiple times and they said I'd get it on a specific date. When it didn't come, I personally went into the branch and they said they "fixed it" and it would come on another date. It still hasn't come. I asked to speak to a manager and I wasn't able to, they said they'd call me back and they never returned my calls. No manager returned my calls. I was also told it was escalated, but it most likely wasn't because the issue is still not resolved. I submitted a complaint to the BBB and received an email from customer relations yesterday, saying they will "contact me in 2 days". Hopefully this is resolved by then.
  • IF
    Irina Fennell
    Dec 22, 2017
    5.0
    Great customer service when we're dealing with fraudulent transactions

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 5300 N Hamilton Rd, Columbus?

KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank offers drive-through banking Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.