BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
03/17/2021. I called this afternoon to see if I could get an appointment to open a checking account. The answer was they are OPEN indoors for customers. Please come right on over and you will be welcomed when you arrive. Thanks.
LG
Léanna Glance
Mar 15, 2018
1.0
I signed up for a checking account with Key Bank under a promotion that said I would receive $300 if I followed certain requirements regarding usage and direct deposit. I followed the requirements and now they will not pay out the bonus. I have called multiple times and they said I'd get it on a specific date. When it didn't come, I personally went into the branch and they said they "fixed it" and it would come on another date. It still hasn't come. I asked to speak to a manager and I wasn't able to, they said they'd call me back and they never returned my calls. No manager returned my calls. I was also told it was escalated, but it most likely wasn't because the issue is still not resolved.
I submitted a complaint to the BBB and received an email from customer relations yesterday, saying they will "contact me in 2 days". Hopefully this is resolved by then.
IF
Irina Fennell
Dec 22, 2017
5.0
Great customer service when we're dealing with fraudulent transactions
What are the regular business hours for KeyBank at 5300 N Hamilton Rd, Columbus?
KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank offers drive-through banking Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What financial products and services does KeyBank provide?
KeyBank provides checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank?
You can schedule an appointment online at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010671&fs=1&appointmentTypeGroupId=banking&ch=yext.
Is KeyBank a member of any financial associations?
Yes, KeyBank is a Member of the FDIC and an Equal Housing Lender.
What is the contact information for KeyBank in Columbus, OH?
The main phone number is +1 614-245-3000, the alternate phone is +1 614-245-3009, fax is +1 614-245-3009, and you can email OH0671_Keycenter@KeyBank.com.
Which nearby places can I visit before or after visiting KeyBank on N Hamilton Rd?
Nearby places include Aerial Wine Boutique for wine and food, Hamilton's Pub for a casual bar experience, and Marco's Pizza for Italian food. These spots offer great options to enjoy around your banking visit.
Are there other banks near the KeyBank Columbus branch?
Yes, Fifth Third Bank is nearby, offering additional financial services and ATM options in the area.
What services are available near KeyBank for financial or tax assistance?
Nearby services include Liberty Tax for tax law and trusts assistance, and Edward Jones - Financial Advisor: Daniel Burns for personalized financial advising.
Does KeyBank offer online and mobile banking options?
Yes, KeyBank provides online and mobile banking which allows account access and financial product management 24 hours a day through their website and mobile app.