Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.2
11 reviews
5 stars
8
4 stars
1
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2 stars0
1 star
2
- AAAaisha ahmadDec 24, 20251.0For more and more mistake they charge me for overdraft many many times before they charge me for overdraft by mistake but they put in my record. I have to do that and for now they charge me over a draft for transaction post in 6:30 PM when the supervisor the last time tell me if I have any overdraft my account I need to put money before 5 PM in business hour And actually, I sent money after 6:30 cause already 5 PM gone and they just tried to say we can’t help you with that That’s really bad customer service
- CHCory HibblerMay 23, 20251.0I deposited a legitimate check at this KeyBank branch that cleared on May 20, 2025 — confirmed by the issuing bank and my client. Despite this, the manager, George Crandell, refused to release my funds and would not provide a written explanation, which I requested under my rights via Regulation CC. When I returned calmly to the branch to ask for answers, the manager avoided me, refused to escalate the issue or provide contact information for anyone above him — and ultimately called the police to have me removed for simply advocating for my money. I’ve now filed a formal complaint with the CFPB and contacted KeyBank corporate. This experience has been stressful, unprofessional, and completely unacceptable. I recommend avoiding this bank especially this branch if you expect clear communication, professionalism, or basic customer service.
- PCPaul CallahanJan 24, 20255.0Carlos is fantastic at his job. If only the rest of Key cared even in the slightest about their clientele
- SMScott MaddyJun 29, 20245.0Great branch. I have been with Key Bank for nearly 40 years. I have never been disappointed
- HJHusam JaddoaOct 23, 20235.0Brian carbetta
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 7460 Sawmill Rd, Columbus, OH?
KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank offers drive-through banking with hours matching the regular branch schedule Monday through Saturday, closed on Sundays.
Is the KeyBank branch at 7460 Sawmill Rd open on public holidays?
The branch is closed on certain holidays such as November 11, 2025, November 27, 2025, and December 25, 2025.
What are the main banking services provided by this KeyBank branch?
Services include checking and savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
How can I schedule an appointment at KeyBank?
You can schedule an appointment online via KeyBank's reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010469&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the contact information for this KeyBank branch?
The main phone number is +1 614-467-4317 and the alternate phone number is +1 614-467-4509. You can also email OH0469_Keycenter@KeyBank.com or fax at +1 614-467-4509.
Are there any nearby restaurants where I can dine after visiting KeyBank?
Yes, nearby dining options include Sumenos Italian Restaurant, Bawarchi Columbus (Indian and seafood cuisine), Papa John's Pizza, and Spoonz Pub and Patio.
Where can I find shopping or thrift stores near the KeyBank branch?
Nearby shopping includes Plato's Closet Columbus (a thrift and clothing store), Once Upon A Child Sawmill for children's clothing, New Uses thrift and home goods store, CVS Beauty, and CosmoProf for beauty supplies.
Is there a nearby ATM or banking facility besides KeyBank?
Yes, nearby banking and ATM options include LibertyX Bitcoin ATM and another KeyBank location.
Are there any medical or wellness centers close to KeyBank?
Nearby medical and wellness options include Family Urgent Care, Columbus Med Spa, Immigration Physical medical center, Medical Marijuana Card services, DOT Physical Exams Columbus, and Allvera Body Wrap & Wellness spa.