KeyBank

2.8
26 reviews
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Business Details

3266 Steelyard Dr, Cleveland, OH
44109, United States
(216) 635-5230
https://www.key.com/locations/OH/Cleveland/BRCH01010143/3266-Steelyard-Dr
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
3266 Steelyard Dr, Cleveland, OH
44109, United States

Hours

Reviews

2.8
26 reviews
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  • AY
    Abedallah Yassin
    Nov 21, 2025
    5.0
    The tellers here are amazing. Especially Shariff and Kayla, they are the best. Every time I come, they always take care of me and are super polite. Even in a rush hour they can satisfy all your needs and answer all questions. They are doing an amazing job
  • BN
    branden nehez
    Aug 2, 2021
    1.0
    the atm ate my money and didnt go jnto my account. therefore i have to wair 3-10 business days to hear anything about it. going to get charged through the roof for late fees for rent because their equipment is not well taken care of. they dont care about their customers no matter how much they want u to believe they do. i hope their ready for a court date to cover the charges that im going to get charged with. worst bank ever highly recommend making a extra trip to a different branch
  • HP
    Howard Pierce
    Apr 14, 2021
    2.0
    Disappointed the ATM wasn't working.
  • AJ
    AyJay Jonson
    Aug 21, 2020
    1.0
    Because of the COVID-19, you must make an appointment to open up an account. So I arrive at the KeyBank in the Steelyard. I make the appointment. On the day of my appointment, I drive up, park, go to the door, but it's locked. Two of the tellers are standing outside, and they tell me the bank is temporarily closed. I tell them I had an appointment today. One of the tellers standing outside is the very one who set up my appointment. They both tell me when the issue is solved, and they're open again, they will call me, and I can come and start an account. The next day, I haven't heard from them, so I call. I ask an associate is the bank open now, she says yes. I explain to her of the prior events, and asked if I could come in and start an account. She says she has to reschedule me. I say never mind. This not a good sign. I'll have to try another bank. KeyBank took over Society. Looks like a new bank otw to take the key.🤬😠🤬
  • SC
    Shateria Call
    Aug 10, 2017
    1.0
    The employee that answered the phone was so nasty with me on the phone
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Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 3266 Steelyard Dr, Cleveland?

KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does this KeyBank location offer drive-through service?

Yes, this KeyBank location has a drive-through service available during the same hours as the branch: Monday to Thursday 9:00 AM - 4:30 PM, Friday 9:00 AM - 6:00 PM, and Saturday 9:00 AM - 1:00 PM.