KeyBank

3.1
25 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1942 E 105th St, Cleveland, OH
44106, United States

Hours

Reviews

3.1
25 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
1
1 star
10
  • CC
    chris
    Aug 13, 2025
    1.0
    Awful customer service. Called ahead to ask if I could break a large qty of 20s into smaller bills. The woman who answered the phone was so incredibly rude and condescending. I couldn’t get a word in to speak, she just kept talking over me. She acted like I was asking something impossible. Eventually I had to tell her I couldn’t deal with her and had to call another branch. Called Highland Hts branch and had a much more pleasant experience there.
  • JP
    Julie Powers
    Sep 4, 2024
    2.0
    I have been here with one person in front of me. Taking 20 minutes. Not like I'm in a hurry. 3 cashiers and one windows open. Not happy
  • CC
    Cle
    Mar 23, 2024
    1.0
    They have you on hold for a long time, then they’ll hang up all of sudden. Very unprofessional
  • CD
    Cory Donner
    Feb 1, 2016
    1.0
    Possibly the slowest bank I've ever been to. One of the tellers was typing with a single finger while a line of about 10 people formed.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 1942 E 105th St, Cleveland?

KeyBank is open Monday through Thursday from 9:00 AM to 4:30 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank has drive-through services available Monday through Thursday from 9:00 AM to 4:30 PM, Friday until 6:00 PM, and Saturday until 1:00 PM. It is closed on Sundays.