Business Details
About
Bank
FNB provides a full range of commercial banking, consumer banking and wealth management services plus industry leading online and mobile banking solutions.
Location
Hours
Reviews
3.7
3 reviews
5 stars
2
4 stars0
3 stars0
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1 star
1
- GGGentianaJul 26, 20251.0Despite possible pushback, I will be writing this review to warn others to steer clear of this institution and this branch: Opening an account took over an hour, and even after that, I was asked to provide additional documentation on a separate visit. I was blocked numerous times from sending money out through Zelle due to “difficulty verifying identity,” even though I provided all the information that has been fully sufficient with other major banks. The customer service line was extremely difficult to get through, with long waits and constant AI loops. The two interactions I had with a representative, were dismissive, vague, unhelpful and incredibly frustrating. When I escalated the issue via email, I was contacted by this original branch in what felt more like an attempt to manage optics than to resolve the issue. I also find it concerning that, at the time of this review, one of the few positive reviews for this branch appears to be written by someone affiliated with the branch rather than a genuine customer. I hope this is addressed, as transparency and honest feedback are important for everyone’s trust. Overall, this experience left me deeply disappointed and without resolution. I strongly advise others to consider alternative banks.
- JBJAMES JEROME BELLJul 20, 20255.0One of the more amazing begging experiences that I've had in my professional experience Elena and Ms Jackson truly transcend what it meant to have an income all inspiring experience that leveled up bar none.James Jerome Bell, Dream Team Realty.
Frequently Asked Questions About First National Bank
What services does First National Bank offer at the Cleveland, OH location?
First National Bank offers a full range of commercial and consumer banking, wealth management, as well as industry-leading online and mobile banking solutions.
Where is First National Bank located in Cleveland?
The bank is located at 11457 Mayfield Road, Suite #158, Cleveland, OH 44106.
What are the regular business hours for First National Bank at 11457 Mayfield Road?
The bank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is there a drive-through service available at this First National Bank branch?
No, the drive-through service is closed every day of the week and during holidays.
On which holidays is First National Bank closed?
The bank is closed on November 11, 2025; November 27, 2025; December 25, 2025; January 1, 2026; and January 19, 2026.
How can I contact First National Bank at this location?
You can contact the bank by phone at +1 216-307-1040.
Can I find parking near First National Bank at 11457 Mayfield Road?
Yes, SP+ Parking and Parking Lot S-78 - Triangle Garage are nearby parking options convenient for bank visitors.
Are there dining options near the First National Bank branch in University Circle?
Yes, nearby dining options include Mitchell's Ice Cream, Falafel Cafe Middle Eastern Cuisine, Simply Greek, and Chipotle Mexican Grill where customers can enjoy a meal before or after their bank visit.
What landmarks or notable places are close to First National Bank in University Circle?
The Cleveland Museum of Art and the Triangle Towers One are notable landmarks near the bank, offering visitors cultural and educational opportunities in the area.
Is there a way to access mailing and printing services near First National Bank?
Yes, The UPS Store 2697 is nearby, providing printing, packing, and freight services that might be helpful to customers.