Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
39 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
2
1 star
23
- RRRussAug 19, 20251.0An Amazon internet order i placed, ordered 3 & a single 1 kept popping up (a 4th) Truist declined it for some reason which was ok... but they locked my account.... for my protection...called them on the phone but they said I'd have to go into a branch & show ID that I'm Me.. There's no Truist Banks ( formerly SunTrust & BB & T) in the North, no Branches in Illinois, one in Southern Indiana, One in the State of Ohio, Cincinnati. I had to Drive an Hour and a half from after Columbus Ohio to Cincinnati Branch to Show Identification, to show I'm me, so they'd Unfreeze my 4 Truist Bank Accounts.. The Bank Manager calls me a Smart Ass. Tells me he doesn't have to Help me.....I'll never know how much Lost Business that whole ordeal cost me... Im looking at Capitol One, TD Bank, others for my 4 accounts.
- KMKristina MarksburyJun 12, 20251.0This place sucks. They never can help you.
- CAChance At ArtMar 5, 20255.0They are the best ! Jordan , Kyle and the staff! Love them
- SCSarah ColeJan 10, 20255.0We came in to get a check for a down payment and upon walking in, everyone greeted us and were very polite. Pam was helpful and quick in getting me my check, and we had nice small talk during the process. I read the reviews about this branch before arriving and was a bit worried about going to this location, but it was the only one in Ohio. I'm happy to report I had a positive experience with the staff!
- EYEmily YApr 10, 20231.0I was surprised to see a 2.9 rating but after visiting I can see why. My normal branch in VA is usually very friendly and helpful. This branch def needs a lesson in client relations. Would not recommend unless you enjoy wasting your time and poor customer service. Luckily I was able to go to a nearby Chase, and the girl was SO friendly and helpful even though they were closing. Go to Chase if you're local for sure.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Blue Ash?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking account online, and how do I receive my debit card?
Yes, you can open a checking account online. Your debit card and checks will arrive by mail in a few days, or you can visit a branch to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital purchases and in-person payments.
When are the Truist branch hours in Blue Ash?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
What types of banking products does Truist offer?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What services are provided by Truist Blue Ash?
Services include Deposit Transactions, Loans, Credit Cards, Night Depository Service, Mortgage Loans, Insurance and Investment Services, Treasury and Trust Services, International and Retail Wire, Leasing, Cash Management, and Foreign Currency Exchange.
Are there any banks near the Truist Blue Ash location?
Yes, nearby banks include Fifth Third Bank and other Truist branches in the area, which offer additional financial services.
What dining options are near Truist in Blue Ash?
Nearby dining options include Currito, offering Mexican cuisine, Crazy Bowls & Wraps, serving American fare and smoothies, Green Farm Juicery with vegetarian options, and Silver Wok, an Asian restaurant.
What nearby places can customers visit before or after banking at Truist Blue Ash?
Customers might enjoy shopping and entertainment at Crossings of Blue Ash, visit Fleet Feet Cincinnati for sporting goods and clothing, or relax at Ohio Nails Spa Blue Ash.
How can I schedule an appointment at Truist Blue Ash?
You can schedule an appointment online via Truist's reservation site to meet with a banking specialist at your convenience.