Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.3
15 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
10
- APadrian pozoApr 8, 20251.0Very poor service here. Staff member was a young man with brown hair and glasses that assured me he would submit a ticket to this manager and follow up with me, in person. He never did. Drove back 2 days later and spoke face to face with branch manager, another young lady with brown hair who was the branch manager. She never ever submit my ti ticket to escalate my account. Overall seems like a group of kids running a bank with poor customer service and no real sense of urgency. not banking at this location
- DKDr. KarinAug 1, 20221.0Horrible customer service! I have banked with Key Bank for DECADES!! Came into the Beechmont branch to simply cash a check and see my balances on my accounts. My savings account was at $0(??). Key Bank took my savings account balance to pay FEES to Key Bank--my savings account was deemed "inactive?" Ridiculous!! I ironically had a little money in a SAVINGS account to SAVE it, not touch it because our family was SAVING our money in good faith with Key Bank. Awful business practices in how Key Bank justifies STEALING my money in the guise of collecting "fees!!" I asked the teller to help me rectify this awful situation. She promised to escalate this issue and call me back. It has been 3 DAYS and no call! I think it is time to REMOVE ALL of our money and Bank elsewhere!!
- MBMick BroderickMar 21, 20195.0i love keybank!!! ive been using key for years and they always have your back!! incredible customer service, great products and the best rates going!! ive had experience with all banks in cincinnati and i would never use any other bank for my banking needs!! keybank IS BY FAR the best bank around!! dont listen to these ONE-STAR haters
Frequently Asked Questions About KeyBank
What are the regular business hours of KeyBank at 8601 Beechmont Ave, Cincinnati?
KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services? If so, what are the drive-through hours?
Yes, KeyBank has a drive-through facility open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM.
On which holidays is KeyBank closed?
KeyBank is closed on November 11, 2025, November 27, 2025, and December 25, 2025.
What banking products and services does KeyBank offer at this location?
KeyBank offers checking accounts, savings accounts, CDs, loans & lines of credit, credit cards, and investment services.
How can customers schedule an appointment with KeyBank?
Customers can schedule an appointment online via the reservation URL provided: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010647&fs=1&appointmentTypeGroupId=banking&ch=yext
What contact options are available for KeyBank?
You can reach KeyBank at the main phone number +1 513-474-3169, alternate phone +1 513-824-8195, fax +1 513-824-8195, or email OH0647_Keycenter@KeyBank.com.
What nearby healthcare services are close to KeyBank at Beechmont Ave?
Nearby healthcare services include Clutterbuck Counseling for mental health, Easley Chiropractic, Medical Massage Associates, LifeWay Counseling Centers, Peak Performance Medical, Rehab Resources, Cincinnati-Keystone Pediatric Therapy, and Byrne Chiropractic Center. Customers can easily visit these facilities before or after their banking needs.
Are there other financial institutions nearby that customers might consider?
Yes, nearby financial institutions include WesBanco and Chase Bank, which also offer ATM services and banking options. Visitors can compare services or conveniently access multiple banks in the area.
What automotive services and dealerships are located near KeyBank at 8601 Beechmont Ave?
Nearby automotive services and dealers include Buy Here Pay Here Specialists OHIO, Rad Brad's Car Sales, Byrider Beechmont, J.D. Byrider, Andrew’s Beechmont Vehicles Bad Credit No Credit, Audi Cincinnati East, Tire Discounters, and DriveTime Car Sales, offering a range of car sales, repairs, and tire services.